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Frequently asked questions

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Mantra MFS 100/110 L1 Rd Service

1. Is RD service free for Mantra?

RD Service driver for Mantra MFS100 is free for download for both windows and android, kindly visit download section for renewal of device click here.

2. What is the price of MFS100?

What is the price of MFS100?

3. How to download Mantra MFS100 RD Service for PC for Windows 10? How can I get Mantra Rd service driver 1.0.4?

The latest version of Mantra MFS100 driveris 9.2.0.0 & Mantra MFS100 rd service is  1.0.8 for windows, you can download it by clicking here.

4. Why does my Mantra device showing not connected? Why my Mantra device showing not connected?

Please check the device cable connectivity and

5. How do I register a mantra fingerprint scanner? How do I start my mantra Rd service? What is mantra Rdservice?

Mantra MFS100 rd activation will be done by applying here..we will share Confirmation of successful registration of device via mail/sms after activation.

6. What is Error Code 700 or 1140 during MFS100 device installation?

For error code 700 or 1140 recheck that the finger is properly placed over the lens and in predefined time-period. If still any issue exist kindly call us +91 97026 84343

7. What is error 1001 or -215 in Mantra MFS100?How do you solve mantra errors?

For error -215 or error 1001 you need to register your device by clicking here or contact us +91 97026 84343

8. How can I restart/start rd service for Mantra?

To restart rd service for Mantra open the local services of your desktop & restart the 

Secugen Rd Service

1. What is Secugen Rd Service recharge?

RD Service recharge is the transformation of your secugen india device from public device  into L0 Registered Device. This confirms a secure communication channel for all parties involved in any transactions using Adhaar authentication.

2. What is Secugen Rd Service?What is Secugen Rd Service price?

Rd service of Hpro20 devices required for fingerprint authentication, device need to be public device  into L0 Registered Device. So rd registration of device is compulsory to authenticate. For best price of device registration kindly visit here.

3. What is Customer Care Number for Secugen Biometric Support?

For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on 91 97026 84343.

4. How do we contact SecuGen India for support ?

For any issue in secugen device contact for support on Monday to Friday between 10 AM to 6 PM. Tech support can be contacted on phone by calling 91 97026 84343. Alternatively, you may send an email containing details of the problem to mail@rdservice.in

5. How can I apply for Secugen India Rd Service registration?

For rd activation of Secugen device Hpro20 /Hpro20AP you need apply rdserviceonline by clicking here.

6. WWhat is Secugen Rd Service?What is Secugen Rd Service price?

Rd service of Hpro20 devices required for fingerprint authentication, device need to be public device  into L0 Registered Device. So rd registration of device is compulsory to authenticate. For best price of device registration kindly visit here.

7. What is Customer Care Number for Secugen Biometric Support?

For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on 91 97026 84343.

8. How do we contact SecuGen India for support ?

For any issue in secugen device contact for support on Monday to Friday between 10 AM to 6 PM. Tech support can be contacted on phone by calling 91 97026 84343. Alternatively, you may send an email containing details of the problem to mail@rdservice.in

9. How can I apply for Secugen India Rd Service registration?

For rd activation of Secugen device Hpro20 /Hpro20AP you need apply rdserviceonline by clicking here.

Morpho RD Services

1.How can I apply for Morpho sensor rd service?
For rd activation of Morpho device MSO1300 E2/E3 you need apply rdserviceonline by clicking here. If you have already completed the RD registration, please ensure that the internal serial of your device matches the serial mentioned in your order confirmation email. In case of any mismatch, please reapply for the registration process by clicking here. If the issue not resolved, please call us +91 97026 84343
2. Where to check the validity of Morpho 1300 E/E2/E3 device? How to Morpho rd service check rd status?
The updated validity/ rd status of morpho can be checked from the check validity section by clicking here.
3. To create a Biometric rd service not in ready state? How to convert Morpho to ready to use?
Morpho RD service needs to be activated by registering the device and updating the latest RD driver installation to make the device ready to use. For any further support please contact us +91 97026 84343
4. How can I use RD Service in Mobile for Morpho Mso1300 E3?
For Morpho Mso1300 E3 rd service for android device/ mobile
5. How can I download MSO1300 E3 RD Service for Windows 7 and above?

For Morpho Mso1300 E3 updated rd service drivers kindly install the updated drivers by clicking here or for technical support please contact us +91 97026 84343

6. Facing the error “enter activation code” or “enter one time token”?
Your RD subscription has expired, and you need to renew it. Please click here to initiate the renewal process.
7. Error “Telemetry unsuccessful" or "Key rotation unsuccessful"

Sometimes, users may face errors Telemetry unsuccessful" or "Key rotation unsuccessful" due to the monthly backend process of Key Rotation. If you encounter such an error, please wait for some time and check your network connectivity.

You can also try by refreshing the services. If the problem persists, please get in touch with our support team at +91 97026 84343 or write to us at mail@rdservice.in. Please provide your contact details, and our team will get back to you with a resolution.

8. 999 Internal Error? Device serial number already in register process? You are not authorised for this?“safetynet integrity not passed”?

If your Morpho device has been blocked by your service provider, any telecom company, or bank and you are unable to access it using any other application, It's important to note that Morpho devices can be blocked for various reasons, including security concerns or non-compliance with certain regulations. Please reach out to your application provider for assistance. They may be able to help you troubleshoot the issue or provide guidance on the next steps.

StarTek FM220 U L0/L1 RD Service

1.How to register Startek FM220 device?How to apply rd for ACPL FM220U device?
For rd renewal registration of  Startek FM220 kindly apply by clicking here.
2. What is the Startek FM220U Customer Care number?
For any issue related to rd services for startek device contact customer support-+91 97026 84343.
3. How do I register my biometric device for Startek FM220?
For rd services registration of Startek FM220U apply online by clicking here.
4. How to install Startek FM220 fingerprint scanner?
For updated rd services (windows and android) install drivers by clicking here.
5. How much Startek FM220 U costs?
The best rate of FM220U device is available by clicking here.
6. What is the L1 model of startek FM220U?
Access launched his L1 series of device having model FM220U L1.

Iritech Irishield MK2120UL Iris Scanner RD Services

1. What is the best price for iritech rd service?
For rd activation of Iritech Irishield MK2120u/MK2120UL dual iris  you need apply online by clicking here.
2. What is the price of iris scanner irishield MK2120UL?
For best rate iris scanner irishield MK2120UL please click here.
3. How can I find irishield MK2120UL/ MK2120U rd Drivers for Windows?
You can find the updated rd service drivers for dual iris scanner iritech irishield MK2120UL /MK2120U for windows from here.
4. How to apply for rd service renewal?
For rd renewal of Iritech Irishield MK2120u/MK2120UL dual iris  you need apply online by clicking here.
5. How can I find irishield iritech MK2120UL/ MK2120U rd Drivers for Android?
You can find the updated rd service drivers for dual iris scanner iritech irishield MK2120UL /MK2120U for android from here.
6. What is the helpline number of iritech?
For dual iris free technical support please contact-  +91 97026 84343.

Nitgen eNBioScan C1 (HFDU08) RD Services

1. Is network of NitGen is Proxy Enabled, is proxy server is supported by UIDAI for RDservice?
Yes, Nitgen supports Password based Proxy, only have to enter IP and port of the Proxy server in applications config file. Then install a utility “SetProxyAuth.exe” which will be available in RD Service for using password based proxy, then it will accept username and password and the password will be saved also securely.
2. How to resolve following error - Unable to resolve management Server Or Our network does not allow DNS resolutions to unknowns sites?
When RD service is not able to resolve the IP address of management server this error appears. In such cases, you need to add our IP address under your DNS servers, also need to follow steps to get it working on the local computer.
3. What are the functions of Management Server?
The Management server is the bridge in between RDService and UIDAI Server it actually helps in authenticating of biometric device.

NEXT Biometrics NB-3023-U-UID USB Fingerprint Reader

1. What is an NB UID USB fingerprint reader?
NB UID USB is a CMOS-based optical Device with top-notch quality. The NB Biometrics can capture the image and verify the fingerprints quickly. This device has been used in the enrollment process and attendance authentication as an independent and integrated device.

Biometric-Fingerprint-Tablet-MOXA7

1. What is the price of Mantra MOXA7?
The price of the Mantra MOXA7 Biometric Tablet varies depending on the retailer and location. For the best price in India, check on Radiumbox.
2. What is a Mantra biometric device?
A Mantra biometric device is an advanced technology tool designed for biometric identification and verification using fingerprint scanning, iris recognition, or facial recognition. It is widely used in attendance systems, access control, and government identification programs.
3. What are the features of Mantra MOXA7?
  1. 1. 7-inch Display: Clear and user-friendly interface.
  2. Rugged Design: IP65-certified for water and dust resistance.
  3. Fingerprint Scanner: High-precision biometric recognition.
  4. Barcode/QR Code Scanner: Equipped with a high-quality camera for scanning.
  5. 5MP Auto-Focus Camera: Ensures clear image capture.
  6. Connectivity Options: GPRS, 3G, 4G, Wi-Fi, and Bluetooth.
  7. Battery Capacity: 8000 mAh for extended usage.
  8. Portable: Lightweight and easy to carry for on-the-go operations.
4. What are the applications of the Mantra MOXA7?
The device is used in attendance management, access control, enrollment for government schemes, and identity verification in various industries.
5. Is the Mantra MOXA7 suitable for outdoor use?
Yes, with its IP65-certified rugged design, the MOXA7 is ideal for outdoor environments.
6. How can I buy the Mantra MOXA7 in India?
You can purchase it from our official website of Radiumbox. here
7. Can the Mantra MOXA7 integrate with existing biometric systems?
Yes, it supports integration with various biometric systems through compatible software and APIs.
8. Can the Mantra MOXA7 integrate with existing biometric systems?What is the warranty period for the Mantra MOXA7?
1-year warranty from the manufacturer.

BioWeb-B2 - Web Enabled Attendance & Access Control Terminal

1. What is the price of BioWeb-B2?
The price of the BioWeb-B2 is between 15000.00  to 16567.00 ( ₹2527 GST Amount ) (inclusive of all taxes), but prices may also vary according to the availability of the stock.
2. Does it support remote management?
Yes, the BioWeb-B2 features a web-based interface that allows system operators to configure and manage the device remotely.
3. What connectivity options does it offer?
It supports TCP/IP, RS485, USB, voice, and Wiegand interfaces, providing versatile connectivity options for various installation environments.
4. Can it be used for time attendance tracking?
Yes, the BioWeb-B2 can be used as a time attendance recorder, making it suitable for both access control and attendance tracking.
5. What is the display resolution of the BioWeb-B2?
The device features a 2.8-inch blue display with a resolution of 500dpi.
6. Is it suitable for outdoor use?
Yes, the BioWeb-B2 has a rugged design and supports Power-over-Ethernet, optional WiFi, and 4G connections, making it suitable for various environments.
7. What is the verification time for fingerprint recognition?
The verification time for 1:1 fingerprint recognition is less than 600 milliseconds, and for 1:1000 identification, it is less than 760 milliseconds.
8. Does it support multiple authentication methods?
Yes, the BioWeb-B2 supports fingerprint, RFID card, and password-based authentication, providing a 3-in-1 access control system.
9. Does it support multiple authentication methods?What is the power consumption of the BioWeb-B2?
The device consumes 780mA ± 5% and operates on a power supply of 9V to 12V.
10. What are the dimensions and weight of the BioWeb-B2?
The BioWeb-B2 measures 130x145x51.5mm and weighs 450g.

BioNic M8 V2

1. What is the BioNic M8 V2 used for?
The BioNic M8 V2 is a facial recognition system designed for access control, time-attendance management, visitor management, school attendance tracking, and more.
2. Does it support remote management?
Yes, the BioNic M8 V2 features a web-based interface that allows system operators to configure and manage the device remotely.
3. What connectivity options does it offer?
It supports TCP/IP, USB, and other connectivity options, making it easy to integrate with existing systems.
4. Can it be used for Aadhaar-enabled applications?
Yes, the BioNic M8 V2 is Aadhaar-enabled, ensuring accurate and efficient identification for various applications.
5. What is the display resolution of the BioNic M8 V2?
The device features a6.95-inch IPS FHD display with a resolution of 500dpi.
6. Is it suitable for outdoor use?
Yes, the BioNic M8 V2 has a rugged design and supports Power-over-Ethernet, optional WiFi, and 4G connections, making it suitable for various environments.
7. What is the verification time for facial recognition?
The verification time for facial recognition is less than 1 second, ensuring quick and efficient authentication.
8. Does it support multiple authentication methods?
Yes, the BioNic M8 V2 supports facial recognition, fingerprint scanning, and RFID card authentication, providing a multi-modal access control system.
9. Does it support multiple authentication methods?What is the power consumption of the BioWeb-B2?

The device consumes 780mA ± 5% and operates on a power supply of 9V to 12V.

10. What are the dimensions and weight of the BioWeb-B2?

The BioWeb-B2 measures 130x145x51.5mm and weighs 450g.

Radium Box UGR 86 UIDAI Approved USB GPS Receiver for AADHAAR

1. What is the UGR 86 USB GPS Receiver for Aadhaar authentication?
The UGR 86 is a USB GPS receiver authorized by UIDAI used for Aadhaar verification. It delivers precise location data and integrates seamlessly with Aadhaar systems to ensure dependable and secure location information during the authentication process.
2. What is the UGR 86 USB GPS Receiver for Aadhaar Verification?
The UGR 86 is a USB GPS receiver approved by UIDAI for Aadhaar authentication. It features Accurate location tracking and combination quality with Aadhaar systems to ensure accurate and secure location data during the verification process. To purchase a new device, visit our e-commerce website for all your GPS device needs

GlobalSat GStar BU - 353N UIDAI Approved USB GPS Receiver for AADHAAR

1. What is the GlobalSat GStar BU-353N?
This is a USB GPS receiver that is Approved by UIDAI, it is used for Adhaar Applications and provides accurate GPS location, you can connect it to PCs via USB.

Futronic FS80H USB 2.0 Biometric Single Fingerprint Scanner

1. What is the Futronic FS80H USB 2.0 Biometric Single Fingerprint Scanner used for?
The Futronic FS80H is used for secure fingerprint recognition, providing reliable biometric authentication for access control, attendance systems, and other applications requiring high security.
2. Does the Futronic FS80H support USB 2.0?
Yes, the Futronic FS80H is a USB 2.0 fingerprint scanner, ensuring fast data transfer and efficient performance.
3. Where can I find the software for the Futronic FS80H Fingerprint Scanner?
The software can be downloaded from the official website or from the Radiumbox website. Look for the appropriate software version that matches your scanner model and operating system. Click here to download.
4. Can I use the Futronic FS80H with Windows 10?
Yes, the Futronic FS80H is compatible with Windows 10. You can download the driver and software specifically designed for Windows 10 from our Radiumbox website.
5. What is the SDK for the Futronic FS80H Fingerprint Scanner used for?
The SDK (Software Development Kit) for the Futronic FS80H allows developers to integrate the fingerprint scanner into their own applications, enabling custom solutions for various biometric authentication needs.
6. Does the Futronic FS80H have Live Finger Detection (LFD)?
Yes, the Futronic FS80H features Live Finger Detection (LFD), which ensures that only live fingers are recognized, effectively preventing spoofing attempts using fake fingers.
7. What are the dimensions and weight of the Futronic FS80H Fingerprint Scanner?

The Futronic FS80H measures 64 x 48 x 27 mm and weighs 120 grams, making it compact and portable.

8. What is the price of the Futronic FS80H Fingerprint Scanner?
The price of the Futronic FS80H Fingerprint Scanner varies depending on the retailer and location. It is generally around ₹4,899, but it's best to check from here  before purchasing for the most accurate pricing.
9. What is the price of the Futronic FS80H Fingerprint Scanner?
How can I download the driver for the Futronic FS80H Fingerprint Scanner?
10. How can I download the driver for the Futronic FS80H Fingerprint Scanner?
You can download the driver from the Radiumbox  website. Make sure you select the correct driver version compatible with your operating system from here .
11. How do I install the Futronic FS80H Fingerprint Scanner?

To install the Futronic FS80H Fingerprint Scanner, follow these steps:

  1. Connect the scanner to your computer using the USB cable.
  2. Download and install the driver from Radiumbox website.
  3. Install the software provided by Futronic or Radiumbox.
  4. Follow the on-screen instructions to complete the installation process.

Futronic FS 88 H Single Fingerprint USB Biometric Scanner

1. Is the FS88H easy to install?
Well, it can act as a plug-and-play device and you will easily make such an installation quite easy and fast; you could get up and running in no time minus some of that complicated setup hassle.
2. Is the FS88H suitable for high-security applications?
Yes, it suits high-security applications because it adheres to FBI standards; therefore, one can be certain of the performance and security level concerning sensitive environments.
3. Is the FS88H compatible with smart cards?
Yes, it is possible to combine it with a smart card reader, which will enable two-factor authentication. In particular, this will make access through fingerprint necessary and also a smart card.
4. What steps should I take if the scanner's LED light isn't turning on?
When the LED does not turn Red, reset the end of the USB cable back into the PC and the scanner, then ensure the PC is turned ON. Also, check that Power Supply cables are securely attached and the power is on.

CMITECH BMT20 Dual Iris Scanner

1. What are the salient features of the CMITECH BMT20 Dual Iris Scanner?
The CMITECH BMT20 Dual Iris Scanner captures high-quality images of both irises at a time, ensuring fast capture speeds and high image accuracy. It is designed to suit large enrollment programs and high-security applications, ensuring iris recognition with guaranteed reliability.
2. Does the BMT20 Dual Iris Scanner comply with any standards?
The BMT20 is certified for various standards, including but not limited to UIDAI-India for AADHAAR. Being a biometric device, the standards followed are pretty rigid, meeting the exacting demands of secure identification processes for dependability and accuracy.
3. How does CMITECH BMT20 work in a variety of lighting conditions?
This is because advanced optical technology equips the BMT20 to handle various lighting conditions. It even gives highly accurate iris scans in low light or brilliant light when the environmental conditions are challenging.
4. What general uses does a BMT20 Dual Iris Scanner have?
It also finds itself useful for the secure identification and access control system, having a dual iris scanning feature, besides wide application of the BMT20 in large-scale biometric enrolment programs, border controls, and generally a host of other high-security applications.
5. What is the failure-to-capture rate for the BMT20?
BMT20 features an almost very low failure-to-capture rate, given its advanced technology.
6. Is the BMT20 capable of integration with other systems?
It can be integrated with many different biometric and identity management systems, thereby making the final functionality and interoperability even better.
7. What should I do if the scanner's depth of field is inaccurate?
Recalibrate the device for the eyes to fall within the capture range of the device. It's also a cleaning of the lenses and a check for any possible obstructions.

CS500F Scanner and BMT20 Dual Iris Scanner UID AADHAAR Biometric Kit

1. What is the purpose of this biometric kit?

The CS500F Scanner and BMT20 Dual Iris Scanner UID AADHAAR Biometric Kit is designed for capturing and verifying biometric data, specifically iris and fingerprint patterns, for Aadhaar UID applications.

2. How does the kit work?
The kit consists of a CS500F fingerprint scanner and a BMT20 dual iris scanner. The CS500F scanner captures detailed fingerprint patterns, while the BMT20 scanner captures high-quality iris images. The kit is connected to a computer or a mobile device via USB or Wi-Fi.
3. Is the CS500F Scanner and BMT20 kit compatible with Windows and macOS?
This CS500F Scanner and BMT20  kit is compatible only with Windows and Android operating systems. It does not support on macOS.
4. Can the kit be used for other applications beyond Aadhaar UID?
Yes, the kit can be used for other applications, such as identity verification, access control, and law enforcement.
5. Is the kit secure?
Yes, the kit is designed with security in mind. It uses encryption and other security protocols to ensure the protection of biometric data and prevent unauthorized access.
6.What are the specifications of the CS500F fingerprint scanner?
The CS500F fingerprint scanner has a resolution of 500 PPI, a scanning area of 13.7 cm x 11.1 cm, and a capture rate of 1.5 seconds per print.
7. What are the specifications of the BMT20 dual iris scanner?
The BMT20 dual iris scanner has a resolution of 300 DPI, a scanning distance of 6-25 cm, and a capture rate of 1.5 seconds per scan.

ePass Hyperpki Auto 2003 Fips Usb Token (Fips 140-2 Level 3 Certified) for Digital Signature Certificates

1. What is the difference between ePass2003 and HYP2003?
 Differences between ePass2003 and HYP2003 token drivers are now renamed and known as HYP2003. It means etokens are now recognised as HYP2003 tokens. This change provides the new features and security measures on these tokens.

MISTAB IRIS Scanner

1. How can I fix the "The iris sensor is not responding. Try again later" error?
Fix "The iris sensor is not responding. Try again later" error by Restarting  your device or updating the iris scanner software. 
2. What should I do if the MISTAB IRIS Scanner is not detected by my computer?
If your MISTAB IRIS Scanner is not detected by the computer, ensure the USB cable is properly connected and try different USB ports.
3. Are there any common software glitches with the MISTAB IRIS Scanner?
Common software glitches like corrupt drivers or outdated software can cause issues.
4. How can I check if my MISTAB IRIS Scanner's USB plug is damaged?
Check the USB cable and plug for visible damage or try using a different cable.
5. How do I reinstall the MISTAB IRIS Scanner driver correctly?
Uninstall the current driver, then download and install the latest driver from the official  website of Radiumbox.
6. How can I troubleshoot issues with the MISTAB IRIS Scanner?
Check connections, update drivers, and ensure the scanner is powered on.

Thales Green Bit Dacty Scan 84c-Slap Fingerprint Scanner

1. What are the steps to install the drivers for the Dacty Scan 84c?
You download the driver for your Dacty Scan 84c from their Radiumbox website, extract it into your computer, connect the scanner to a USB, and then run the setup file extracted from that folder, leading you through the entire installation process. Finally, restart your computer to complete the whole installation process.
2. What steps should I take if my computer does not recognise the scanner?
If the computer fails to identify your scanner, ensure all the drivers have been downloaded correctly. Check the connection of the USB and try it on a different port. Also, ensure that your operating system can support the available drivers. Then, you restart your computer and reconnect the scanner to find out if it has been detected.
3. Is the scanner capable of capturing rolled fingerprints?
It supports both rolled and flat fingerprints. This makes it ideal for all kinds of fingerprint applications.
4. How easy is it to integrate the Dacty Scan 84c?
Yes, that would include a MultiScan SDK and support in various Operating systems for easy integration.

Green Bit Dactyscan 84c and BMT20 Dual Iris Scanner Biometric Kit

1. How does the BMT20 iris scanner work?
The BMT20 iris scanner uses a combination of functions, including collimation, near-infrared illumination, and CMOS sensors, to capture high-quality iris images from a distance of approximately 10-40 cm (4-16 inches).
2. What are the key features of the Dactyscan 84c fingerprint reader?
The Dactyscan 84c is a high-performance fingerprint reader that offers a wide platen area (128 mm x 128 mm), high-resolution imaging (500 dpi), and advanced algorithms for fingerprint enhancement and extraction.
3. What is the maximum resolution of the iris images captured by the BMT20?

The BMT20 can capture iris images with a resolution of up to 400 pixels per inch (PPI), providing detailed and accurate biometric data.

4. Can the Dactyscan 84c and BMT20 kit be used for both forensic and civil applications?
Yes, the kit can be used for both forensic and civil applications, including crime scene investigation, suspect identification, and biometric authentication.
5. How do I operate and maintain the Dactyscan 84c and BMT20 kit?
The kit comes with a user manual and requires minimal training to operate. Regular maintenance, such as cleaning and updating software, is necessary to ensure optimal performance.
6. Can the Dactyscan 84c and BMT20 kit be integrated with existing biometric systems and databases?
Yes, the kit can be integrated with existing biometric systems and databases using standard communication protocols and APIs.
7. Are the Dactyscan 84c and BMT20 kit compliant with international biometric standards?
Yes, the kit is compliant with international biometric standards, including ISO 19091 and FBI IAFIS.
8. Can the Dactyscan 84c and BMT20 kit be used for large-scale biometric identification projects?
Yes, the kit is designed for high-volume biometric data collection and can be used for large-scale identification projects, making it an effective solution for law enforcement agencies and government organizations.

Thales Slap Fingerprint Scanner of Cogent 3M CS500F

1. What is the price of the Thales Cogent Multifinger Scanner CS500F?
The price varies by vendor, but it typically ranges from approximately ₹31,800 to ₹52,000 in India. Click here to order from Radiumbox at the lowest price.
2. क्या CS500F फिंगरप्रिंट स्कैनर बेहतर है?
हाँ, CS500F फिंगरप्रिंट स्कैनर बेहतर है
3. Can the CS500F Scanner detect fake fingerprints?
Yes, it can be equipped with a Fake Finger Detection Solution (software-based) to enhance security by detecting spoofing attempts.
4. What operating systems are compatible with the CS500F Scanner?
The scanner is compatible with multiple operating systems, including Windows, Android.
5. क्या CS500F स्कैनर मोबाइल उपयोग के लिए उपयुक्त है?
हाँ, इसका कॉम्पैक्ट डिज़ाइन और हल्का वजन इसे डेस्कटॉप अनुप्रयोगों और मोबाइल आईडी समाधानों दोनों के लिए उपयुक्त बनाता है।
6. What is the memory capacity of the CS500F Scanner?
The scanner has a memory capacity of 128 MB for storing captured fingerprint images.
7. Where can I purchase the Thales Cogent Multifinger Scanner CS500F?
The scanner can be purchased from Radium Box at the best price available in India. Click here to order. 

Iritech IriShield USB BK 2121U Dual IRIS Scanner

1. What does Iritech IriShield USB BK 2121U provide?
The Iritech IriShield BK 2121U captures images of both irises simultaneously with high-resolution infrared technology. It is designed for accurate and reliable iris recognition.
2. How does IriShield BK 2121U provide iris images in changing light conditions?
The infrared technology of the scanner provides clear iris images irrespective of the lighting conditions, whether it happens to be bright, dim, or irregular.
3. Can the IriShield BK 2121U be used with any computer?
Yes, since the IriShield BK 2121U connects via USB, then almost all computers can support it, hence are easily integratable into any systems.
4. What is the Iritech IriShield USB BK 2121U designed for?
Popular uses of BK 2121U include access control and identity verification and biometric enrollment in government and private sectors.

Logitech c270 webcam for UID AADHAAR Enrollment

1. Is it possible to zoom out the logitech C270 HD webcam?
The Logitech C270 HD webcam does not have a zoom-out feature. It has fixed 60 degree field of view, and camera has only digital zoom-in, which could deteriorate the quality of the image. To get more view, you had to move the webcam further away from what you were recording.
2. What are the specifications for the Logitech C270?
Logitech C270 webcam comes with 720p HD video resolution, a 60-degree field of view, and a fixed focus lens. It includes a built-in microphone with noise reduction and operates via a USB 2.0 connection. This camera works with Logitech software for basic image adjustments and settings of the video.

Logitech C920 Webcam

1. Does the Logitech C920 have a microphone?
Yeah, it has two webcams inbuilt with microphones for clear capture of high-quality audio. They do the job by helping with noise cancellation so that your voice will sound as natural as possible in video calls and recordings.
2. How to enable sound on my webcam?
Go into your computer's "Sound" settings and select your webcam microphone as your device for "Audio Input". Also, make sure in the Video Application that it is not on mute and volume set accurately.

Mantra MATISX Dual IRIS Scanner

1. What is the function of the Mantra MATISX Dual IRIS Scanner?
Mantra MATISX Dual IRIS Scanner captures a high-resolution image of both irises together for accurate biometric identification.
2. Does the MATISX take care of different conditions of light?
Yes, it provides sharp iris images under different light conditions.
3. Is the Mantra MATISX easy to set up?
Yes, it easily integrates into systems and software using existing biometrics. You need to download latest drivers from link and manual/ instructions also available for step by step procedu
4. For what purposes is it generally used-the scanner MATISX?
This provides security-critical access control and identity verification, as well as large-scale biometric enrolment.
5. Which operating systems are compatible with the Mantra MATISX drivers?
Mantra MATISX Dual Iris Scanner The Mantra MATISX Dual Iris Scanner has a wide range of support with Windows versions like x86 as well as x64 and can even work with different Linux operating systems.

MBIO Biometric Attendance System - Mantra

1. What are the key features of the Mantra G2?
The Mantra mBio-G2 biometric access control system identifies hurt fingers in less than 0.5 seconds, supports fingerprint and password management, operates without any failures in harsh conditions, works as a networked attendance system, and offers SDK for third-party software. This highly advanced model has high user capacity.
2. Can the Mantra G2 be integrated with existing HR systems?
Yes, it supports integration with various HR and payroll systems for convenient data handling.
3. What communication methods does the Mantra G2 support?
This device supports TCP/IP and USB for data transmission and connection purposes.
4. How do I export attendance data from the Mantra G2?
Exporting attendance data from the Mantra mBio-G2 device can be done by connecting the device to your computer while opening the attendance software, then you log in, select the date range, and click on the export option to save it in the format you want it to be. You open the file and verify it. Consult the user's guide for further information.

Mantra MAPRO-OX

1. Is the MAPRO-OX scratch-resistant?
Yes, the MAPRO-OX features a scratch-resistant sensor surface, which helps protect the device and prolong its lifespan.
2. Does the MAPRO-OX support multiple devices?
Yes, the MAPRO-OX supports multiple devices and can be easily integrated into various systems for seamless biometric authentication.
3. Where can I buy the Mantra MAPRO-OX at the best price?
You can purchase it from Radium Box official website at the best price available in India.

Mantra MORPHS-60

1. Does MORPHS 60 support multi-fingerprint enrollment?
Yes, it can capture and enroll multiple fingerprints efficiently.
2. Can the MORPHS 60 be used for time attendance systems?
No, it cannot be used as time attendance systems.
3. Is the MORPHS 60 compatible with multiple operating systems?
Yes, it works with major operating systems like Windows, Linux, and Android.
4. What are the connectivity options available in MORPHS 60?
The device supports USB connectivity, ensuring seamless integration with various systems.
5. Is the MORPHS 60 suitable for large-scale projects?
Yes, it is ideal for government, banking, and corporate applications requiring reliable biometric authentication.
6. What are the connectivity options available in MORPHS 60?Does the MORPHS 60 come with any certifications?
It is certified for international standards like FBI, STQC, and ISO compliance, ensuring reliability and quality.
7. What is the durability of the MORPHS 60 sensor?
The sensor is scratch-resistant and designed to endure heavy and continuous use.
8. What is the resolution of the MORPHS 60 sensor?
The MORPHS 60 sensor has a high resolution for accurate and detailed fingerprint scanning.

mDESK7 Fingerprint

1. Does the mDESK7 support offline functionality?
Yes, it has online/offline software which allows it to operate even without an internet connection, ensuring 99.9% uptime.
2. क्या इस डिवाइस का कोई विशेष सुरक्षा स्तर है?
हां, यह डिवाइस सुरक्षित कनेक्टिविटी प्रदान करता है और वायर्ड कनेक्शन होने के कारण डेटा ट्रांसफर में कोई रुकावट नहीं होती।
3. क्या इस डिवाइस का कोई वारंटी है?
हां, इस डिवाइस पर एक वर्ष की वारंटी मिलती है, जो उत्पाद की गुणवत्ता और प्रदर्शन का आश्वासन देती है।
4. Can the mDESK7 be used for time and attendance tracking?
Yes, it supports various time recording apps and can be used for basic to moderately complex time and attendance requirements.
5. क्या इस डिवाइस का उपयोग क्या कार्यों के लिए किया जा सकता है?
इस डिवाइस का उपयोग मुख्य रूप से डेटा एंट्री, ऑफिस वर्क, गेमिंग, और ऑनलाइन गतिविधियों जैसे कार्यों के लिए किया जा सकता है। यह घर और ऑफिस दोनों के लिए उपयुक्त है।
6. क्या इस डिवाइस का कोई विशेष सॉफ्टवेयर है?
यह डिवाइस प्लग-एंड-प्ले तकनीक का उपयोग करता है, इसलिए इसे चलाने के लिए किसी अतिरिक्त सॉफ़्टवेयर की आवश्यकता नहीं है।
7. Does the mDESK7 have a battery backup?
Yes, it has an inbuilt battery backup to ensure continuous operation even during power failures.

mDESK8 IRIS & Fingerprint

1. What does Error Code -215 mean?
This error indicates issues with internet connectivity or device registration. Make sure that your internet connection is stable or Click on the REGISTER option in the app if you face this error.
2. Why does Error Code -6 (Fingerprint Module Used by Another Application) occur?

This error occurs when multiple capture attempts are made quickly.
Navigate to Settings > Applications > Mantra Management Client app > Storage, then clear data/cache.
Restart the tablet and try capturing again.

3. What causes "Operator Authorization Failed (Error -521)"?
This error may occur after reinstalling the Mantra RD service.If a new device is registered, wait for 5 to 24 hours for it to reflect on all UIDAI servers before use.
4. What does "Device Not Initialized" mean?
This means that the fingerprint module was not initialized properly. Remove and reinsert the fingerprint module. If prompted for permissions, ensure you accept them.
5. What should I do if I encounter a Timeout Error?
This error occurs when the capturing process is aborted due to improper finger placement or timing. Ensure your finger is placed correctly on the scanner within the specified time frame. Clean your finger and try again.
6. How do I resolve "Unhandled Exception or Other USB Errors"?
This error occurs due to compatibility issues or a faulty device. Try reconnecting the device multiple times. If issues persist, contact our customer support team  at +918434384343 or email us at support@radiumbox.com for further assistance.
7. Does the mDESK7 have a battery backup?

Yes, it has an inbuilt battery backup to ensure continuous operation even during power failures.

MFACE FA300 - Biometric Attendance System - Mantra

1. Can mface 300 detact face with mask on?
No, mFace300 cannot detect faces with mask on.
2. Can it be integrated with existing systems like ERP or HRMS?
Yes, the mFace FA300 can be integrated with various applications, including ERP, HRMS, payroll systems, and attendance management software. This integration allows for seamless data management and reporting.
3. Can the mFace FA300 be integrated with other systems?
Yes, it can be integrated with various applications such as ERP, HRMS, payroll systems, and SAP for comprehensive attendance management.
4. What is the price of the mFace FA300?
The price range is around ₹14,761 depending on the availability, you can buy it from Radiumbox at the lowest price available in India with gst.

MFS500 LX Biometric Fingerprint

1. Where can I buy the Mantra MFS500 LX?
You can buy the Mantra MFS500 LX scanner from Radium Box at the best price in India . For more details, contact +91 84343 84343 or email support@radiumbox.com.
2. Can it be used for time attendance systems?
Yes, the MFS500 LX is ideal for time attendance systems also, making it suitable for workplace management.
3. Does it support healthcare applications?
Yes, this device supports healthcare applications like patient identification, medical record management, and secure access to medical facilities.
4. What applications is the MFS500 LX suitable for?
The device is ideal for applications such as banking and finance, government programs, law enforcement, access control, and healthcare.
5. What is the maximum acquisition time for fingerprint scanning?
The device offers a fast acquisition time of less than 2 seconds from placement to template creation.
6. What is the resolution of the Mantra MFS500 LX fingerprint sensor?
The Mantra MFS500 LX features a high-quality optical sensor with a resolution of 500 DPI.
7. Can the MFS500 LX detect fake fingerprints?
Yes, it can  detect fake fingerprints to prevent fraud and ensure security.

ADAPTOR 12V/2A for multi device - Morx

1. Can I use a 2A charger for 2.5 A device?
As long as the voltage matches that expected by the connected device, then yes, you can use an AC adapter capable of providing higher amps.
2. How many watts is 12v 2A charger?
A 12V 2A charger provides 24W of power.
3. क्या मैं 2.5A डिवाइस के लिए 2A चार्जर का उपयोग कर सकता हूं?
जब तक वोल्टेज कनेक्टेड डिवाइस द्वारा अपेक्षित वोल्टेज से मेल खाता है, तब तक हां, आप उच्च एम्पियर प्रदान करने में सक्षम एसी एडाप्टर का उपयोग कर सकते हैं ।
4. What happens if I use the wrong voltage adapter?
5. Is 2A A Fast Charger?
A 2A charger can charge faster than standard 1A chargers, it is not considered to be "Quick chargers" which generally require higher currents and specific technology for fast charging.

Nitgen Fingkey Access 2

1. How to enroll in FP/Card/Password (PWD)?
Navigate to Menu -> User Management -> User Registration -> Enter User ID & Select Auth Type (FP/RF/PWD) -> Save.
2. How to add a Terminal?
Configure the network settings: Go to Menu -> Network (5th Option) -> TCP/IP (2nd Option). Set DHCP to Off. Enter the Terminal IP (Free Network IP), Subnet Mask, Gateway, and Server IP. Enroll the terminal via the software.
3. How to change the FP Count?
Navigate to Menu -> Factory Default (7th Option) -> Number of Registered Fingerprints (3rd Option).
4. How to modify User Details?
Navigate to Menu -> User Manager (1st Option) -> Modify User (2nd Option).
5. How to change Server IP?
Navigate to Menu -> Network (5th Option) -> TCP/IP (2nd Option) -> Server IP (5th Option).
6. How to connect the device with an EM Lock or Auto Door?
EM Lock: Refer to this connection diagram: EM Lock Connection Guide Auto Door: Refer to this connection diagram: Auto Door Connection Guide
7. How to connect the device with an EM Lock or Auto Door?How to use the device in Standalone or Network Mode?
Go to Menu -> System Setting (4th Option) -> Authentication Mode (5th Option).

Real Time Pro- Face Detection

1. What are the main features of the Real-Time Pro-Face Detection 1100+?

Real-Time Pro-Face Detection 1100+: This facial recognition device can achieve real-time face recognition in as little as 0.3 seconds, along with long-range detection, a 4-inch HD touchscreen, Wi-Fi and cloud support, dual cameras, a recording capability of up to 100,000 entries, adaptable to any kind of lighting condition, and even runs under an expansive voltage range.

2. Is the device compatible with integration into other systems?

Yes, it is supported by TCP/IP, U-disk, and Wi-Fi and facilitates the connection with various systems without facing any hitch.

3. What are the typical uses of the Real-Time Pro-Face Detection 1100+?

The device has options for recognition: face recognition, RFID card reading, and password input-alternative configurable for the organization's specific needs. Furthermore, it is designed with a high-contrast LED display in high visibility.

4. What is the power supply requirement of real-time Pro 1800?

The attendance system of the Realtime Pro 1800 works on a 12V DC power supply. It runs on battery and has a 24-hour backup for the same.

5. Does real-time Pro 1800 support remote management?

No, Realtime Pro 1800 does not support remote management. However, it includes features such as time attendance and access control. The features that come inside the Realtime Pro 1800 include a fingerprint reader, camera, touch screen, and optional 4G. Once authenticated, users can view their attendance logs.

6. How difficult is it to install and set up real-time Pro 1800?

The device is pretty easy to install and install with user-friendly interfaces.

7. What should I do if the real-time Pro 1800 is showing an error message?

Your user guide: Go to the user guide's error code, reboot your device, and upgrade your software. You can also contact our support team- +91 84343 84343

8. How does real-time pro-1800 handle false rejections and false acceptances?

The Realtime Pro 1800 offers fewer false rejections and false acceptances due to heavily advanced algorithms that limit the FAR and FRR. Machine learning enhances recognition accuracy and also allows for environmental variables and individual behaviour. It allows regular updates and calibrations to be performed, thus maintaining its performance by reducing the size of errors it commits.

9. What should I do if the Real-Time Pro 1800 drivers are not compatible with my operating system?

If your OS version does not support Real-Time Pro 1800, then you can try to check out the supported versions of the hardware driver of Real-Time Controllers by Real-Time operating systems.

10. Does real-time Pro 1700 support wireless connectivity?

Yes, the Realtime Pro 1700 does support wireless connection via WiFi. Other communication means for the Realtime Pro 1700 include TCP/IP and USB disk.

11. Can real-time Pro 1700 be integrated with existing access control systems?

The facial recognition Realtime Pro 1700 attendance system can integrate with existing access control systems. It may also be integrated into time and attendance software.

12. What steps should I take if the real-time Pro 1700 is not saving attendance records?

In case the Real-Time Pro 1700 fails to save attendance records, you may try the following:
Check the CMOS Battery
If you have date and time problems on your device, it may be due to a non-functioning CMOS battery. This battery is responsible for driving the clock in your device.
Check the software calculation
If there's an error in a calculation report of an employee, the shift or temporary shift would also be wrong.
Check for invalid records
If the employee submits his or her fingerprint twice within a very short period, one of the records may not be valid
Hand modify the computation
If there is software that fails to calculate, then the administrator can modify it to output the right one.

13. What should I do if the real-time Pro 1700 is not integrating with existing access control systems?
If your Realtime Pro 1700 is not integrating with your access control system then check the compatibility first. When it is old and outdated then, change the same to ensure better security. Biometric access integration incorporates biometric readers, and biometric software links, and ensures that the database is securely encrypted.

Real Time - Fingerprint

1. Does the Real Time Fingerprint RS10 W come with a battery backup?
Yes, this device is equipped with a battery backup.
2. Is GPRS functionality available with this device?
No, GPRS is not available in this device but it can be added to the device as an optional feature.
3. Does the Real Time Fingerprint RS10 W have LAN connectivity and battery backup features?
Yes, the device includes both a LAN port and a battery backup feature.
4. Can this device operate in offline mode?
Yes, the Real Time Fingerprint RS10 W supports offline operation.

Zebra ZC300 SERIES CARD PRINTER Dual Side

1. Does the Zebra ZC300 print double-sided?
Yes, the Zebra ZC300 prints on both sides of a card. Push-button simplicity in printing single or dual-sided cards in color or black and white, with magnetic stripe or contactless encoding.
2. How fast does a Zebra ZC300 print?
The average printing speeds for the Zebra ZC300 on single-sided cards are about 15 seconds, while for a dual-sided card, it is about 30 seconds. Printing speed can be changed according to the complexity of the card design, quality print settings, and also according to the kind of card being used.

Suprema RealScan-G10 Slap Fingerprint and BMT20 Dual Iris Scanner for Aadhaar

1. What is the Suprema RealScan-G10 and BMT20 Dual Iris Scanner used for?
The RealScan-G10 and BMT20 Dual Iris Scanner is used for capturing high-quality fingerprint images and iris scanning , making it ideal for Aadhaar enrollment, e-governance, law enforcement, healthcare, border control applications and secure access control systems.
2. Can this devices function under challenging conditions?
Yes, it can work fine under challenging environment also, due to its rugged designed for high durability and performance in challenging environments, with support for high-speed operations.
3. Is the BMT20 & Suprema RealScan-G10 STQC-certified?
Yes, both the devices are STQC-certified, making it compliant with UIDAI standards for Aadhaar enrollment and verification.
3. What is the capture distance for the BMT20?
The device captures iris images from a distance of 0 to 10mm from the forehead.
4. How many fingerprints can the device capture simultaneously?
The RealScan-G10 can capture up to 10 fingerprints simultaneously, including flat and rolled impressions.
5. Does the RealScan-G10 support Live Finger Detection (LFD)?
Yes, it is equipped with LFD technology to detect fake or spoofed fingerprints.
6. Can this devices function under challenging conditions?How fast can the BMT20 capture iris images?
The device captures iris images in approximately one second, enabling fast and efficient biometric operations.

Suprema RealScan-G10 Slap Fingerprint Scanner for Aadhaar

1. What is Real scan-G10?
RealScan-G10 is a Fingerprint live scanner for a single and about 10 print captures. RD’s advanced optical technology allows to capture of fingerprints with high speed and the processing of images is seamless have IP65-rated dust and water resistance which makes them suitable for mobile and indoor environments.
2. How can I resolve communication errors with the Suprema?
Check the USB connection. Try a different port or even a different USB lead. Upgrade device drivers. If possible, restart both the device and the computer.
3. How can I install the drivers for the Suprema RealScan-G10?
Download the latest drivers from the Radiumbox website and follow its instructions to install the installer. In case you are prompted by the installer, do not connect the device to the computer while installing.
4. What certifications does the RealScan-G10 have?
RealScan-G10 is certified by the FBI and STQC to ensure it meets high standards in fingerprint recording.
5. What types of fingerprints can Suprema-G10 capture?
Can capture both flat and rolled fingerprints. Includes four finger slap fingerprints or up to ten double thumb fingerprints.
6. Is it suitable for outdoor use?
Yes, it has IP54 rated case, making it dust and splash resistant.
7. How does it ensure the quality of captured fingerprints?
Uses active lightning detection to reject ambient light and ensure high quality prints.
8. Can it detect fake fingerprints?
Yes, it has Live Finger Detection technology that can distinguish real fingerprints from fake fingerprints.
9. What is the device's connectivity option of Suprema RealScan-G10?
Connects via USB 2.0, making it easy to integrate into various systems.
10. On which applications does RealScan-G10 is suitable?
Suitable for voter registration, identity card, health insurance card, automatic border control, mobile registration kit, electronic passport, visa, criminal identification card, SIM card registration, POS system. Payments, banking and ATM services, self-service kiosks and more.
11. What types of fingerprint scans can the RealScan G10 capture?
The RealScan G10 can capture single rolled fingerprints, single flat fingerprints, four-finger slaps, and two-thumb scans. 
12. Is the RealScan G10 suitable for mobile or outdoor use?
Yes, the RealScan G10 features an IP54-rated dust and waterproof sealed construction, making it suitable for use in various environments, including mobile and outdoor settings.
13. Can the RealScan G10 detect fake fingerprints?
Yes, it is equipped with machine learning-powered Live Finger Detection (LFD) technology that can identify fake fingerprints made from materials such as silicon, clay, glue, film, paper, and rubber.
14. Is the RealScan G10 compliant with international standards?
Yes, the RealScan G10 complies with FBI IAFIS Appendix F image quality standards, ensuring its suitability for both civil and criminal identification applications. 
15. What are the dimensions of the scanning platen on the RealScan G10?
The device features a large 3.5-inch platen, measuring 89 x 80 mm (width x length), providing ample space for capturing fingerprints comfortably. 

Mantra MFS 100 / 110 L1 USB Fingerprint Scanner

1. What is the use of Mantra MFS100?
The MFS100 is used for Aadhaar authentication, identification, and verification purposes. MFS100 helps to use fingerprints as a digital password for your data security and safety. Your fingerprint functions as a digital password that cannot be lost, forgotten, or stolen.
2. What is the cost of the Mantra MFS110 biometric device?
The cost of Mantra MFS 110 is between INR. 2799/- per device at Radium Box, although the price may change from time to time. Always check the price before purchasing the same.  For the best prices of the device, you can visit here.
3. What is the difference between MFS100 and MFS110?
The Mantra MFS110 is an L1 security updated advanced version of the MFS100 L0 fingerprint scanner. MFS110 offers higher accuracy, faster speeds, and enhanced features. However, the choice between these scanners would depend on the specific requirements of your project.
4. What are the functions of the Mantra MFS100?
Mantra MFS100 Scanner is used to confirm individual identity through fingerprint authentication, The MFS 100 improves security by controlling access to restricted areas based on fingerprint identification. This device helps monitor and record attendance through fingerprint scanning. This is a compact and portable scanner, the MFS 100 is connected to the PC or Laptop through a USB cable, which simplifies its use for various applications
5. How do I install the Client Service Driver for Windows?
Obtain the Client Service Driver from the resources available above. Attach your Mantra MFS 100 biometric device to your PC. The device performs the download with the administrative permissions. Click “Next” to continue the installation process. And then click on “install” to finalize the setup of the client service.
6. मंत्रा एल1 डिवाइस का क्या फायदा है?
मंत्रा एल1 डिवाइस मल्टी-बायोमेट्रिक समर्थन, उच्च सटीकता, उन्नत सुरक्षा, उपयोगकर्ता के अनुकूल इंटरफेस, स्केलेबिलिटी और मजबूत प्रदर्शन प्रदान करता है, जो इसे उन्नत अनुप्रयोगों के लिए आदर्श बनाता है।
7. मंत्रा L0 कब बंद होगा?
UIDAI के निर्देशानुसार मंत्रा MFS 100 L0 RD सेवा 31 मार्च 2025, के बाद काम करना बंद कर देगी। 31 मार्च 2025 के बाद, केवल L1-अनुरूप उपकरणों को आधार-आधारित प्रमाणीकरण के लिए अनुमति दी जाएगी।
8. मंत्रा बायोमेट्रिक्स डिवाइस क्या है?
मंत्रा बायोमेट्रिक्स डिवाइस उपस्थिति और पहुंच नियंत्रण के लिए एक फिंगरप्रिंट पहचान प्रणाली है, जिसका व्यापक रूप से स्कूलों और व्यवसायों में उपयोग किया जाता है। यह तेज़ और सुरक्षित सत्यापन प्रदान करता है, जिसमें कुछ मॉडलों में चेहरे की पहचान या आरएफआईडी जैसी सुविधाएं शामिल हैं।
9. Which biometric device is best for CSC?
Mantra is a trusted partner for implementing biometric solutions. Mantra MFS110 L1 is an Aadhaar-based biometric fingerprint device, which is used to accurately capture a person's fingerprint. For more call us- +91 84343 84343
10. What does Error 1001 mean on a Mantra device?
Error 1001 in Mantra means Permission Denied or it is an RD Service that has expired. Simply fill out the RD Service renewal form for renewal or recharging. Once renewed or recharged, disconnect your device from your PC or mobile then reconnect or reinstall the driver. Finally, restart your PC or mobile device.
11. What steps should I take to resolve error code 720 on my device?
Error code 720 states that the device is not connected. To resolve this, verify whether the USB source is correctly connected, check up on the driver to see if it has been installed correctly, reconnect the device, and restart the computer system.
12. What should I do if the Mantra MFS100 fails to authenticate fingerprint?
Ensure the fingerprint sensor is clean and the finger is in the right position. Re-enroll fingerprints if necessary. Look for updates that might enrich the functionality of your device.
13. What does Error 1001 mean on a Mantra device?
Error 1001 in Mantra means Permission Denied or it is an RD Service that has expired. Simply fill out the RD Service renewal form for renewal or recharging. Once renewed or recharged, disconnect your device from your PC or mobile then reconnect or reinstall the driver. Finally, restart your PC or mobile device.
14. What steps should I take to resolve error code 720 on my device?
Error code 720 states that the device is not connected. To resolve this, verify whether the USB source is correctly connected, check up on the driver to see if it has been installed correctly, reconnect the device, and restart the computer system.
15. What should I do if the Mantra MFS100 fails to authenticate fingerprint?
Ensure the fingerprint sensor is clean and the finger is in the right position. Re-enroll fingerprints if necessary. Look for updates that might enrich the functionality of your device.
16. Is RD service free for Mantra MFS100?
The device comes with 1,2 & 3 years  of warranty and rd services  you can purchase as per your requirement. For any warranty fulfillment need to contact OEM/ manufacturer of device. 

Mantra MFS 100 / 110 L1 USB Fingerprint Scanner

1. What is the use of mantra MFS100?
The MFS100 is used for authentication, identification, and verification purposes, allowing your fingerprint to function as a digital password that cannot be lost, forgotten, or stolen. test
2. Is RD service free for Mantra MFS100?
The device comes with 1,2 & 3 years  of warranty and rd services  you can purchase as per your requirement. For any warranty fulfillment need to contact OEM/ manufacturer of device. 

Secugen India Hamster PRO 20 AP Fingerprint Scanner

1. What is the Hamster PRO 20 AP Fingerprint Scanner?
The Hamster Pro 20 is designed with the most durable and sophisticated optical sensor for patented fingerprint technology. Hamster Pro 20 high-performance device for all Aadhaar-based applications.
2. Why am I getting Error Code 401 on my SecuGen Hamster PRO 20 AP?
Error Code 401: The error indicates the initialization failure of the device. Ensure that the device is properly connected and identified by your system.
3. How to Fix Error Code 101 on SecuGen Hamster PRO 20 AP?
Error Code 101 generally indicates your device is not properly connected. Check your connection to the USB to make sure your device is well attached. If the problem persists, try attaching your device to another USB port or cable.
4. How can I verify if my device is compatible with the Hamster 20AP?

Check if your device supports the USB Host mode. You can check this first, if not you can refer to the compatibility list on the SecuGen India website to see if your device exists in the list of supported devices.

5. What are some typical error codes and their fixes?

Error Code 101: Device not recognized. Solution: Ensure the USB connection and proper installation of drivers.
Error Code 202: Fingerprint not found. Solution: Place your finger correctly and clean the sensor.
Error Code 303: Driver Problem. Try to reinstall or update drivers.

6. What is the use of a SecuGen biometric device?

Secugen Hamster PRO 20 AP is the basic function of fingerprint biometric systems. Including fingerprint imaging, data extraction, and matching, SecuGen provides both hardware and software components as well as additional features and tools for these tools.

7. How do I know if my SecuGen Hamster Pro 20 is working?

To Check if your SecuGen Hamster Pro 20 is working:

  1. Connect a device: Plug Hamster Pro 20 into a USB port on your computer.
  2. Driver Installation: Make sure the required drivers are installed. If not, download and install from the Radiumbox website here.
  3. Run the diagnostic tool: Download and run the SecuGen diagnostic tool. This will check if the device is recognized and working properly.
  4. Capture test: Place your finger on the sensor to see if it captures and displays your fingerprint.

If everything works normally you will see a fingerprint image and a success message. If there is any problem, Check out For more information and support on SecuGen device drivers, SecuGen RD Service, and SecuGen Hamster Pro 20 software downloads, visit our Radium Box official website or contact our customer care at +91 84343 84343 or email us at: support@radiumbox.com.

8. मुझे कैसे पता चलेगा कि मेरा सेक्यूजेन हम्सटर प्रो 20 काम कर रहा है?
आपका SecuGen Hamster Pro 20  काम कर रहा है या नहीं यह जानने के लिए, सबसे पहले इसे अपने कंप्यूटर के USB पोर्ट में प्लग करें और सुनिश्चित करें कि आवश्यक ड्राइवर्स इंस्टॉल हैं। फिर सेक्यूजेन downloaded driver टूल चलाएं। अपनी उंगली को सेंसर पर रखें और देखें कि क्या यह फिंगरप्रिंट को सही ढंग से कैप्चर और प्रदर्शित करता है। यदि फिंगरप्रिंट इमेज और सफलता संदेश दिखता है, तो डिवाइस सही से काम कर रहा है।
9. How to register SecuGen Hamster PRO 20 AP biometric device?
Visit the Radiumbox website to register your SecuGen Hamster PRO 20 AP biometric device: Go to the RD Services page and enter the device serial number and other required details. Complete the process for a registration fee. register Once registered Your device will be ready.
10. सेक्यूजेन support का हेल्पलाइन नंबर क्या है?

सेक्यूजेन support का हेल्पलाइन नंबर है +91 84343 84343, email: support@radiumbox.com.

11. What are the system requirements for the SecuGen Hamster PRO 20 Fingerprint Scanner?

Operating Systems: Windows 7, 8, 8.1, 10, 11 (32-bit and 64-bit), Linux (with SDK), macOS (with SDK)
USB Port: Available USB 2.0 or higher port
CPU: 1.8 GHz or faster
RAM: 512 MB or more
Free Disk Space: 100 MB or more

12. Is the SecuGen Hamster PRO 20 Fingerprint Scanner durable?

Yes. The SecuGen Hamster PRO 20 is designed for durability and features a rugged construction to withstand day to day  uses.

Morpho MSO 1300 e3 L0 / L1 Single Fingerprint Biometric USB Device - Idemia with RD Service

1. Can a mobile fingerprint scanner be used for Aadhaar card biometrics?
The mobile Fingerprint can not Scan the Aadhaar card biometric, The Applications based on the Aadhaar can never use the built-in fingerprint scanner given with smartphones. Any images and or give access to other applications were not provided by this scanner. To access the fingerprint scanning to be connected to the device to store the data and the image.
2. मॉर्फो L1 और L0 डिवाइस वास्तव में क्या हैं?
मॉर्फो L1 और L0 फ़िंगरप्रिंट रीडर कई सुरक्षा और पहचान उद्देश्यों के साथ उपयोग किए जाने वाले कई बायोमेट्रिक फ़िंगरप्रिंट स्कैनर में से एक है। यूआईडीएआई ने इन उपकरणों को आधार प्रमाणीकरण उपयोग के लिए प्रमाणित किया है।
3. क्या मॉर्फो उपकरण आरडी सेवाओं के लिए स्वीकृत हैं?
हां, मॉर्फो 1300 श्रृंखला के उपकरण आरडी सेवाओं के लिए स्वीकृत हैं, जिनमें MSO1300E3 RD मॉडल शामिल हैं।
4. क्या Morpho L0 डिवाइस का उपयोग जारी रहेगा?
L0 उपकरणों को चरणबद्ध तरीके से समाप्त करने की प्रक्रिया चल रही है, सभी मौजूदा L0 RD उपकरणों को ३१ दिसंबर २०२४ तक चरणबद्ध तरीके से समाप्त कर दिया जाएगा। आगे चलकर, केवल L1 उपकरणों का उपयोग किया जाएगा।
5. RD सेवा क्या है, और यह L0 और L1 उपकरणों से कैसे संबंधित है?

RD (पंजीकृत डिवाइस) सेवा यह सुनिश्चित करती है कि बायोमेट्रिक डिवाइस यूआईडीएआई के साथ पंजीकृत हैं और सुरक्षा मानकों का अनुपालन करते हैं। L0 और L1 दोनों डिवाइसों को RD सेवा की आवश्यकता होती है, लेकिन L1 डिवाइस उन्नत सुरक्षा सुविधाएँ प्रदान करते हैं

6. मैं यह कैसे सुनिश्चित कर सकता हूं कि मेरा L1 डिवाइस UIDAI मानकों के अनुरूप है?
सुनिश्चित करें कि आपका L1 डिवाइस UIDAI द्वारा प्रमाणित है और अनुपालन बनाए रखने के लिए इसके फर्मवेयर और सॉफ़्टवेयर को नियमित रूप से अपडेट करें
7. What is the cost of MORPHO L1 Idemia?
For best price of Morpho MSO1300 E3 L1 with free all india shipping, visit radiumbox.com or call us +91 84343 84343
8. मॉर्फो काम कर रहा है या नहीं, यह कैसे जांचें?

मॉर्फो डिवाइस काम कर रहा है या नहीं, यह जांचने के लिए आप निम्नलिखित तरीके अपना सकते हैं:

ड्राइवर और सॉफ़्टवेयर जांचें: पहले यह सुनिश्चित करें कि आपके कंप्यूटर पर मॉर्फो डिवाइस के लिए सही ड्राइवर और सॉफ़्टवेयर इंस्टॉल किए गए हैं। आप इसे डिवाइस मैनेजर में जाकर जांच सकते हैं।
कनेक्शन जांचें: यह देख लें कि मॉर्फो डिवाइस सही ढंग से आपके सिस्टम से कनेक्ट है या नहीं। USB पोर्ट को चेक करें और यदि आवश्यक हो, तो दूसरे पोर्ट में प्लग इन करें।
LED लाइट स्टेटस: अधिकांश मॉर्फो डिवाइस में LED लाइट होती है जो यह दर्शाती है कि डिवाइस ऑन है और काम कर रहा है। अगर लाइट नहीं जल रही है तो डिवाइस ठीक से काम नहीं कर रहा हो सकता है।
टेस्टिंग सॉफ़्टवेयर: मॉर्फो का टेस्टिंग सॉफ़्टवेयर इंस्टॉल करें और उसमें डिवाइस की पहचान (Device Detection) को जांचें। यह सॉफ़्टवेयर यह दिखाएगा कि डिवाइस काम कर रहा है या नहीं।
बायोमेट्रिक स्कैन: डिवाइस से किसी व्यक्ति की उंगलियों का स्कैन करके देखें। यदि स्कैनिंग सफल है तो डिवाइस काम कर रहा है, अन्यथा उसमें कोई समस्या हो सकती है।
डिवाइस मैनेजर: Windows में "Device Manager" खोलें और देखें कि क्या मॉर्फो डिवाइस वहां सूचीबद्ध है या नहीं। अगर डिवाइस के नाम के साथ पीली चेतावनी (warning) या त्रुटि का चिन्ह है, तो ड्राइवर को अपडेट या रीइंस्टॉल करें।
सपोर्ट टीम से संपर्क करें: अगर ऊपर दिए गए सभी तरीकों के बावजूद डिवाइस काम नहीं कर रहा है, तो सपोर्ट टीम से 84343 84343 पर संपर्क करें या डिवाइस को रिप्लेस करें।

9. पीसी में मॉर्फो डिवाइस कैसे चलाएं?
बायोमेट्रिक डिवाइस को अपने कंप्यूटर से कनेक्ट करें। चरण 2: डाउनलोड की गई आरडी सर्विस ड्राइवर फ़ाइल को एडमिनिस्ट्रेटर के रूप में चलाएँ। चरण 4: क्लाइंट सर्विस को इंस्टॉल करने के लिए इंस्टॉल पर क्लिक करें। चरण 5: इंस्टॉल पर क्लिक करने के बाद, सिस्टम मॉर्फो आरडी सर्विस को इंस्टॉल करना शुरू कर देगा और डिवाइस उपयोग के लिए तैयार दिखाई देगा।
10. If Morpho Purchased from online website will work in SIM activation ?
Yes. it surely works, you can place order from www.radiumbox.com for all india free delivery and free installation support.
11. how to get best fingerprint for banking and aeps service?
Morpho MSO1300 E3 L1  is the best fingerprint for banking and aeps service, can place order online www.radiumbox.com.
12. What platforms are compatible with the MSO 1300 E3?
It guarantees platform compliance for MSO for hardware with a Windows and Android OS.
13. What does error code 740 mean in Morpho devices?
It simply means that the handset failed at root check. You can try unrooting your handset or simply changing it
14. What is the significance of error code 730 in Morpho devices?
Error code 730, indicates a capture failure. You may try capturing your finger again or ensure the device is clean and properly positioned.
15. What should I do if I get a "Device Registration Fail" error in Morpho RD Service?
Proper installation of the Morpho RD Service Windows driver on your PC or correct setting up of the mobile application on your Android device. Windows PC and Laptops Date, time, and time zone settings are to be changed appropriately to UTC+5:30 for Chennai, Kolkata, Mumbai, and New Delhi. The date and time should be set automatically.
16. Which banks support Morpho devices for kiosk banking?
Morpho devices are supportive to many of the banking portals for KYC & various purposes, most banks, such as PNB, HDFC, BOB, RSCB, and many more which support the kiosk banking solutions.
17. What issues do Morpho devices have in RSCB Kiosk Banking, and how can I fix them?
Some of the common issues encountered include non-recognition of the device, conflicts from the driver, and failure in authentication. One can solve these if the installation of drivers is right, the device is connected properly, and there are no conflicting drivers. A system reboot with reinstallation of the driver will also do the trick.

StarTek Access FM220 U L0 / L1 Single Fingerprint Biometric Scanner with RD Service

1.What are the functions of the Startek FM220?
The FM220 is a compact CMOS optical reader, this reader is designed to provide a high level of biometric security for identity verification, it conforms to the highest protection standards, ensuring reliable and accurate functioning, this device has obtained estimated FBI_PVI and STQC certifications, authenticate its quality and compliance with industry standards.
2. How can I perform a test on my Startek FM220 device?
Right-click on the ACPL FM220 Registered Device Tools, And choose “Test Capture” from the menu. A small window will appear in the pop-up message a “Capture Finger” button to finalize the verification.
3. Best biometric device for CSC-SPV VLE for Digipay and PMGDISHA?
Access FM220 L1 is the best device for CSC , can place order online from radiumbox.com .
4. How can you test your Startek FM220 device?
Right-click the ACPL FM220 Registered Device Tools, And choose Test Capture from the context menu. In the pop-up message, a small window will appear with a "Capture Finger" button to complete the test.
5. What are the steps to install the Startek FM220U RD Service?
Download the RD Service package and unzip the file in a folder on your computer. Then, open "Setup_FM220" and click the install option. The installation wizard must appear on the screen; just click "Next" and it will guide you through the setup wizard to make sure that the required service is installed nicely.
6. StarTek L0 और L1 डिवाइस कौन से प्लेटफ़ॉर्म समर्थित हैं?
StarTek L0 डिवाइस Windows, Android और POS प्लेटफ़ॉर्म को सपोर्ट करते हैं, जबकि L1 डिवाइस Windows और Android को सपोर्ट करते हैं।
7. What are the main features of the Startek FM220U?
It has an optical fingerprint sensor with high resolution and stores sensitive information in secure memory. For extra security, this device also supports hardware-based cryptography. The device possesses an IP54 rating thus working well without penetration by dust and water.
8. Which portals Startek FM220 supportive?
Access FM220 fingerprint scanner for Digital signature certificate, Aadhar, Apna CSC, NDLM, Digi Locker, Jeevan Parmaan, CSC, etc.
9. What is the storage capacity for fingerprints on the Startek FM220U?
The Access FM220U L1 biometric fingerprint scanner has no data storage and scans fingerprints against the Aadhar database. It uses a CMOS optical reader for fast scanning, including smeared or scarred fingers and is used for enrollment, attendance, retail POS and e-banking, with certifications from FBI-PIV and STQC.
10. StarTek L1 उपकरणों की सुरक्षा विशेषताएं क्या हैं?
StarTek L1 डिवाइस ऑन-डिवाइस एन्क्रिप्शन, फिंगरप्रिंट रीडिंग में उच्च सटीकता प्रदान करते हैं, और अनधिकृत पहुंच और डेटा उल्लंघनों को रोकने के लिए डिज़ाइन किए गए हैं
11. मैं यह कैसे सुनिश्चित कर सकता हूं कि मेरा starTek L1 डिवाइस UIDAI मानकों के अनुरूप है?
सुनिश्चित करें कि आपका StarTek L1 डिवाइस UIDAI द्वारा प्रमाणित है और अनुपालन बनाए रखने के लिए इसके फर्मवेयर और सॉफ़्टवेयर को नियमित रूप से अपडेट करें
12. पीसी में स्टार्टेक fm220 का परीक्षण कैसे करें?
ACPL FM220 पंजीकृत डिवाइस टूल्स पर राइट क्लिक करें और "टेस्ट कैप्चर" विकल्प चुनें। पृष्ठ 6 पृष्ठ 6 में से 9 MAP_IT COE गोपनीय 9. स्क्रीन पर एक छोटी विंडो खुलेगी जिसमें एक नोट होगा "उंगली रखें और कैप्चर पर क्लिक करें", अपनी उंगली स्कैनर पर रखें और कैप्चर फिंगर बटन पर क्लिक करें।

Iritech Irishield MK2120UL Single USB Iris Scanner for Aadhaar Authentication

1. How do I check the RDService validity of my Iritech Irishield MK2120UL?
You can check the RDService validity of your Iritech Irishield MK2120UL at https://www.radiumbox.com/rd-service-status
2. How do I purchase RDService for my Iritech Irishield MK2120UL?
You can buy the MK2120UL with RD service from Radiumbox at the best price in India, contact our customer support team  at +918434384343 or email us at support@radiumbox.com for further assistance.
3. How do I install the Iritech Irishield MK2120UL driver?
You can download the latest driver from Radiumbox.com, extract the downloaded file, right-click the setup file, and choose “Run as administrator”.
4. What is the optimal distance for the best image with the Iritech Irishield MK2120UL?
The optimal distance for the best image is 5cm (2 inches) from the image sensor. 

Nitgen eNBioScan C1 (HFDU08) FBI SQTC Certified Fingerprint Biometric Scanner for Aadhaar Authentication

1. Why Nitgen eNBioScan C1 is not working with specific applications?
First, confirm that the application is compatible with Nitgen eNBioScan C1. Confirm if there are compatibility issues related to the application that may create the problem. If this is the case, you can contact the support team of Radiumbox +91 84343 84343 for the application regarding any additional assistance required.
2. What could be the reason my Nitgen scanner isn't functioning with the RD service?
First, check the RD service to see if it is installed and running. Also, check if other RD services are using the same port as conflicts can occur. If not, reinstall the RD service if your issues persist. For more help, you can also reach Radium Box to +91 84343 84343.

Tatvik 20 Single Fingerprint USB Scanner - TMF 20

1. How do you fix a "Device not recognized" error in Tatvik TMF20?
Try another USB port or switch the ends of your cable to see whether indeed your drivers are installed.
2. Which banks are compatible with Tatvik 20 devices for kiosk banking?
Many of the major banks like SBI, ICICI, HDFC, and PNB support their kiosk banking services.

Precision Biometrics PB 510 / PB1000 L1 Fingerprint Reader for Aadhaar

1. What is the PB510 used for?
The PB510 USB fingerprint is certified by STQC this biometric device is designed for use to ensure the additional security of enterprise software applications. This device can obtain unique imaging technology for high-quality fingerprint images and the reliability of the product.
2. Is the Precision PB510 categorized as L1 or L0?
PB1000 (L1) is an upgraded model of PB 510 (L0) fingerprint scanners.
3. What is a PB 1000 scanner?
The PB1000 has outstanding Quality. It is a Fingerprint Scanner that is designed for Aadhar-based verification applications and includes e-KYC, BHIM Adhaar Pay And Also other enterprise's biometric applications. The PB1000 Fingerprint scanner Makes use of advanced thin-film Optical imaging systems for generating high-quality images of fingerprints.

Mantra Iris Scanner - Single USB MIS 100 V2 Biometric Device

1. What is an Iris scanner?
An iris scanner is device uses infrared light to capture the unique patterns and shape of your iris to authenticate you. The scanner stores the patterns in your device's memory and compares them to your iris each time apply for authentication
2. What is the price of Mantra MIS 100 IRIS?
The cost of the Mantra MIS100V2 iris is approx 2999/- in India. The Mantra Iris Scanner can vary based on the seller, location, and any current promotions. It's advisable to check with authorized distributors , dealers or resellers to know the ongoing  price. Click here to know the current price of Mantra Iris.
3. Is Mantra Iris use for Jeevan Praman Patra or other Aadhaar Authentication services?

Yes, the Mantra Iris MIS100V2 scanner is used for Aadhaar Authentication services and Jeevan Praman Patra. This scanner captures iris biometrics for identity verification purposes. You can buy this device from here.

4. What is Mantra MIS100V2?
The Mantra MIS100V2 is an iris scanner device used for capturing iris biometrics. It is commonly used in various applications requiring secure biometric authentication, such as Aadhaar-based services in India.
5. How to use the Mantra iris scanner?

The Mantra Iris Scanner can be used by the following way:
Sit in a proper position so that the iris scanner can capture the eye area properly.
Follow the instructions which will be displayed on the application or software.
Hold still and ensure proper lightning for accurate capture.
Once the process is completed, it will verify and can be used for authentication purposes or identification.
You can also download the instructions here.

6. How do I set up the MIS100 Iris scanner?
The setup of the Iris MIS100 normally consists of a connection to a computer or network, software installation and configuration that would allow enrolling and controlling users. Instruction in detailed setups is normally given in the users’ manual are available here.
7. What are some of the advantages in the use of the MIS100 Iris for access control?
Key advantages of MIS100 Iris are high accuracy and reliability, spoofing-resistant, minimum contact required from the user. Perhaps it's the enhanced security that can be made available for this robust authentication method since it is too difficult to bypass it.
8. Where is MIS100 Iris troubleshooting?
Common Troubleshooting: All the connections, firmware, and software updating of the device; light condition while capturing the iris; refer to the user manual or technical support in case of an error message or problem or call us +91 84343 84343
9. What are the key features of the MIS100 V2?

High-resolution image capture
Fast and accurate iris recognition
Compact and easy to use
Supports various operating systems (Windows, Linux, Android)
Durable and reliable

10. How does the MIS100 V2 work?
The scanner projects near-infrared light onto the user's eye. It then captures a high-resolution image of the iris pattern, which is unique to each individual. The captured image is processed and compared with stored templates for authentication.
11. Where is MIS100 Iris troubleshooting?
What are the benefits of using iris recognition?
12. What are the benefits of using iris recognition?
High security: Iris patterns are unique and highly stable, making them extremely difficult to spoof or replicate. Touchless and hygienic: No physical contact is required, reducing the risk of contamination. Fast and convenient: Authentication can be performed quickly and easily.
13. How do I install and configure the MIS100 V2?
he installation process typically involves connecting the scanner to the computer, installing the necessary drivers, and configuring the software. Detailed instructions are also provided in the download section user manual section.
14. Where can I purchase the MIS100 V2?
The MIS100 V2 can be purchased through authorized distributors and resellers of Mantra Softech . Radium Box is the national authorised distributor of Mantra products.

Radium ThumbScan T1

1. What is the maximum number of fingerprints that can be stored in the Thumbscan T1?
The Thumbscan T1 can store up to 100,000 fingerprints, which is generally be enough for large organizations. It is important to double check the specifications from manufacturer's as they may vary.
2. How does ThumbScan T1 handle multiple shifts and overtime using its fingerprint scanners?
These fingerprint device can be customized to track differences in multiple shifts and count overtime. More importantly, capabilities must be tailored to accommodate changes in employee work practices, To avoid violating the schedule of Payroll processing system.
3. Is it easy to enroll in Thumbscan T2 fingerprint devices?
Thumbscan T2 is a quick and easy process for registering fingerprints. This is due to the friendly interface and on-screen instructions that only take a few seconds for each employee. The quality of the scanner will guarantee that employee fingerprints are recorded correctly and there are fewer errors in the registration process.
4. Can I input more than one fingerprint into a single device?
Yes, you can as most devices store multiple fingerprints. This makes it accessible to multiple users and even those with different fingerprints.
5. Does the Thumbscan T2 network allow networking communications for remote monitoring?
Yes it Enables network communication for remote monitoring and data transfer.

FaceBox F1 Dynamic Face Recognition System / Attendance Machine

1. What are the key features of the Facebox F1?
The Facebox F1 is a biometric face recognition device; that features two 200W cameras that can handle all lighting, and recognize face images even at night, it is a deep learning technology-enabled device that can deliver recognition within 0.25 seconds and supports up to 5,000 faces and 500,000 logs, providing support for multiple authentication modes, independent work capabilities, as well as TCP/P transmission.
2. How accurate is the Facebox F1 in recognizing faces?
Under changing conditions, the FaceBox F1 has recorded an impressive accuracy level of 99.70%, which makes it highly reliable for face attendance systems.
3. How do I install the Facebox F1?
The Facebox F1 can be implemented as an add-on to existing systems through low-cost software modifications or even without replacing any equipment. In addition, the Facebox F1 has communication protocols such as TCP/IP and USB 2.0 that facilitate its connection to other systems. The Facebox F1 can easily interface with existing security or attendance systems available in an organization.

Mantra MFS 100/110 L1 RD Service Recharge

1. Is RD service free for Mantra?
Mantra RD Service is free for 1 year with the newly purchased device. RD Service driver for Mantra MFS100 is also free for download for both Windows and Android, kindly visit download section for renewal of the device click here.
2. How to download Mantra MFS100 RD Service for PC for Windows 10? How can I get Mantra RD service driver 1.0.4?
The latest version of Mantra MFS100 driver is 9.2.0.0 & Mantra MFS100 rd service is  1.0.8 for Windows, you can download it by clicking here.
3. How to register a mantra fingerprint scanner?
For RD registration fill this form from here with all the correct details including device model and serial number. After successful registration, the related drivers need to be installed to activate and start the Mantra MFS100 L0 or MFS110 L1 device. To download drivers click here. For any technical support connect to +91 84343 84343 toll-free number.
4. What is Error Code 700 or 1140 during MFS100 device installation?
For error codes 700 or 1140 recheck that the finger is properly placed over the lens and in a predefined time-period. If still any issue exists kindly call us at +91 84343 84343.
5. What is error 1001 or -215 in Mantra MFS100? How to solve Mantra errors?
For error -215 or error 1001 you need to register your device by clicking here or contact us +91 84343 84343.
6. How can I restart/start rd service for Mantra?
To restart rd service for Mantra open the local services of your desktop & restart the Mantra RD Service.
7. How can I know my mantra serial no?
Mantra device serial number is available on the sticker of device and if it is faded then can be found by runing the test application of Mantra RD service available over this link.
8. How do I activate RD service for Mantra MFS110?
Install Mantra RD Service & MFS110 Driver Setup. When RD Service detects a public device then it will convert it into a registered device and the user will be notified again with a successful response by RD Service. After that you need to unplug and plug your device. For downloading RD Service driver/software of Mntra MFS100 or MFS110 L1 you can visit here.
9. How can I check Mantra RD Service status?
Once the RD Service is installed, connect the USB device. The RD service will display the notification "Your device is ready for use". To check the status of your RD order status you can visit here.
10. मैं RD सेवा के लिए अपने Mantra 100/110 डिवाइस को कैसे पंजीकृत करूं?
मंत्रा MFS100 के आरडी एक्टिवेशन के लिए आपको यहाँ क्लिक करके आवेदन करना होगा। यदि आपने पहले ही आरडी पंजीकरण पूरा कर लिया है, तो कृपया सुनिश्चित करें कि आपके डिवाइस का आंतरिक सीरियल आपके ऑर्डर पुष्टिकरण ईमेल में उल्लिखित सीरियल से मेल खाता है। किसी भी बेमेल के मामले में, कृपया यहाँ क्लिक करके पंजीकरण प्रक्रिया के लिए फिर से आवेदन करें। यदि समस्या हल नहीं होती है, तो कृपया हमें +91 97026 84343 पर कॉल करें
11. आधार के संदर्भ में लेवल 0 (L0) और लेवल 1 (L1) क्या है?
आधार के संदर्भ में, लेवल 0 (L0) और लेवल 1 (L1) बायोमेट्रिक डेटा एन्क्रिप्शन और आधार-पंजीकृत उपकरणों में हस्ताक्षर के अनुपालन के स्तर को संदर्भित करते हैं|
12. क्या L0 डिवाइस को L1 में अपग्रेड करना संभव है?
नहीं, L1 डिवाइस में L0 की तुलना में अलग हार्डवेयर होता है। यह सीमा L0 और L1 डिवाइस के बीच हार्डवेयर में मूलभूत अंतर से उत्पन्न होती है। L1 डिवाइस डिवाइस के भीतर ही बायोमेट्रिक डेटा को एन्क्रिप्ट करते हैं, जिससे सुरक्षा का उच्च स्तर मिलता है।
13.How to resolve Error Code 211 / 152 in Mantra MFS110 L1 device?
If you are getting Error Code 211 / 152 , then there is no problem on your device side. Maybe due to some other reasons, you have got this error message. Please contact your application helpdesk or UIDAI Authority support for further assistance in solving the problem.
14. What is the solution for Mantra Error 1001?
You can refresh your RD service, reboot your device after reconnection, or even the reinstallation of the driver to troubleshoot Mantra Error 1001. You can even enroll your device, contact RD Services at +91 84343 84343, or even restart the application and permissions. In case you will need to, reinstall the app, and "Mantra RD Service" from the Play Store.
15. What is the solution for the Mantra 215 error?
Mantra 215 error device is not registered near background applications clear the cache in the setting so ensure it is used less than 10 handsets a log file is available within C drive, Programme data Mantra CRD, and log mantra MFS-100 fingerprint scanner Mantra MFS 100-fingerprint allows identity access control in addition to attendance with USB.
16. Why is a Mantra device blocked?
It might have several causes: If the registered Mantra device is incorrect, inability to authenticate after number of tries, issues in software or driver installation, and it can be caused by unauthorized access with the settings of a system. It is required to re-register their device, reinstall the drivers or receive technical support from our  support team.
17. Why does my Mantra device showing not connected?
Please check the device cable connectivity

Secugen RD Service

1. What is Secugen RD Service recharge?
RD Service recharge is the transformation of your Secugen India device from public device into L0 Registered Device. This confirms a secure communication channel for all parties involved in any transactions using Adhaar authentication.
2. What is Secugen RD Service price?
RD service of Secugen HPro20 devices required for fingerprint authentication, device need to be public device  into L0 Registered Device. So rd registration of device is compulsory to authenticate. For best price of device registration kindly visit here.
3. What is Customer Care Number for Secugen Biometric Support?
For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on +91 97026 84343.
4. How do we contact SecuGen India for support?
For any issue in secugen device contact for support on Monday to Friday between 10 AM to 6 PM. Tech support can be contacted on phone by calling +91 97026 84343. Alternatively, you may send an email containing details of the problem to mail@rdservice.in.
5. How can I apply for Secugen India RD Service registration?
For rd activation of Secugen device Hpro20 /Hpro20AP you need apply rdservice online by clicking here.
6. What is Customer Care Number for Secugen Biometric Support?
For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on +91 97026 84343.
7. How do we contact SecuGen India for support?
For any issue in Secugen device contact for support on Monday to Saturday between 10 AM to 6 PM. Tech support can be contacted on phone by calling +91 97026 84343. Alternatively, you may send an email containing details of the problem to mail@rdservice.in
8. What is the Error Code 401 on my SecuGen Hamster PRO 20 AP?
Error code 401 means initialization failed for the device. Make sure your device is properly connected and recognized by the system. and install your device drivers correctly. Try reconnecting your device or use a different USB port if necessary.
9. क्या SecuGen में L1 डिवाइस उपलब्ध हैं?
हाँ SecuGen मैं डोनो L1 और L0 डिवाइस उपलब्ध हैं। 
10. What are some common error codes and how can they be fixed?
Error Code 101: Device not recognized Solution: This has to do with the USB connection method and making sure that all drivers are set up correctly. Error 202- Fingerprint not detected. Solution: Clean the sensor by placing your finger correctly.  Error Code 303 Driver Problem Reinstall or update device drivers
11. SecuGen Hamster Pro 20 को किस सिस्टम के साथ उपयोग किया जा सकता है?
यह डिवाइस Windows, और Android ऑपरेटिंग सिस्टम के साथ संगत है। सुनिश्चित करें कि आपका सिस्टम इन ऑपरेटिंग सिस्टम्स के साथ पूरी तरह से समर्थित है और सभी आवश्यक ड्राइवर और सॉफ़्टवेयर इंस्टॉल हैं।

Morpho RD Services

1. How to register Morpho device?
For RD activation of Morpho MSO1300E / MSO1300E2 / 1300E3 / 1300E3 L1 device you need to apply for rdservice registration online by clicking here. If you have already completed the RD registration, please ensure that the internal serial of your device matches the serial mentioned in your order confirmation email. In case of any mismatch, please reapply for the registration process by clicking here. If the issue is not resolved, please call us at +91 84343 84343
2. How to check Morpho RD status?
The updated validity/ RD status of Morpho can be checked from the check validity section by clicking here.
3. "No Single Device Registered Yet" over Android device while using the Morpho finger device on mobile? "Error code 720" "server couldn't reached registration failed"
It might be because of any of the reasons on your Android phone.
  1. Check the device cable to be properly connected. Also the OTG/Connector working properly
  2. USB Permission is set to enable on your mobile. Enable USB tethering under Tethering and portable hotspot in setting section.
  3. Clear the cache on android device.
    1. Go to Application settings of your android phone.
    2. Open Morpho SCL RD Service and click on “Clear Data”.
Uninstall the RD service and reinstall the latest version available here. 'For any support regarding the same please contact our support team on +91 84343 84343
4. "Device Registration Fail" while using the Morpho Fingerprint device over windows or android?
Make sure Morpho SCL RD Service updated version of Windows or Android is properly installed. Also set the  WINDOWS Date Time & Time Zone (UTC+5:30 Chennai, Kolkata, Mumbai, New Delhi) and set date & time to automatic. Restart PC/Laptop then check again. In Android/Mobile: Set Date & Time to automatic and time Zone to 24 hours format. If still facing same issue please contact our support team on +91 84343 84343.
5. 999 Internal Error? Device serial number already in register process? You are not authorised for this?
If your Morpho device is blocked by your service provider/telecom/banking, and cannot be accessed by another application.Please contact your application provider in this case.
6. safetynet integrity not passed
This will occur when you are using private/ restricted network.Need to install Android Morpho RD service properly by using this link.
7. Facing the error “enter activation code” or “enter one time token”?
Your RD subscription has expired, and you need to renew it. Please click here to initiate the renewal process.
8. L1 उपकरणों की सुरक्षा विशेषताएं क्या हैं?
L1 डिवाइस ऑन-डिवाइस एन्क्रिप्शन, फिंगरप्रिंट रीडिंग में उच्च सटीकता प्रदान करते हैं, और अनधिकृत पहुंच और डेटा उल्लंघनों को रोकने के लिए डिज़ाइन किए गए हैं
9. What should I do if I encounter Error Code 311 with my Morpho L1 device?

 Error Code 311 indicates nothing wrong is attached to your device. Possibily, this problem is an issue related with the AUA/KUA application. You can contact our help desk at +91 84343 84343 or support@radiumbox.com, or to Authority UIDAI support.

10. How can I apply for Morpho sensor rd service?
For rd activation of Morpho device MSO1300 E2/E3 you need apply rdserviceonline by clicking here. If you have already completed the RD registration, please ensure that the internal serial of your device matches the serial mentioned in your order confirmation email. In case of any mismatch, please reapply for the registration process by clicking here. If the issue not resolved, please call us +91 84343 84343
11. Where to check the validity of Morpho 1300 E/E2/E3 device?
The updated validity/ RD status of Morpho can be checked from the check validity section by clicking here.
12. How can I use RD Service in Mobile for Morpho Mso1300 E3?

To use the mobile RD service for Morpho Mso1300 E3:
Download the "Morpho SCL RD Service" app from the Google Play Store.
Connect Morpho Mso1300 E3 to your mobile device with an OTG cable.
Enable OTG in your phone settings.
Open the app and follow the on-screen instructions to register your device.
Use RD services for Aadhaar authentication and other applications.
If you encounter any problems Check compatibility and make sure the drivers are up to date.

13. How can I download MSO1300 E3 RD Service for Windows 7 and above?
To download the MSO1300 E3 RD service for Windows 7 and later: Visit the RD service website. here Go to the download section. Select the appropriate driver for your Windows version (Windows 7, 8, 10, or 11). Follow the on-screen instructions to download and install the drivers. Make sure to check the system requirements or additional instructions provided on the website.
14. Error “Telemetry unsuccessful" or "Key rotation unsuccessful"
Sometimes, users may face errors Telemetry unsuccessful" or "Key rotation unsuccessful" due to the monthly backend process of Key Rotation. If you encounter such an error, please wait for some time and check your network connectivity.  You can also try by refreshing the services. If the problem persists, please get in touch with our support team at +91 97026 84343 or write to us at mail@rdservice.in. Please provide your contact details, and our team will get back to you with a resolution.
15. What are the features of the Morpho MSO 1300?
Morpho MSO 1300 This is a mini fingerprint reader that offers optimized capture in its 0.5 x 0.8-inch active area. It detects counterfeit and operates smoothly with Windows and Android. It also allows biometric login under Windows 10. Being an L1 Biometric device, it encrypts the data as well as Morpho advanced Optical Technology. RD service is sold separately.
16. How do I install the Morpho MSO 1300 RD Service?
Download the software for Windows 10 or 11. It is "plug and play" so installation is easy. For Android, it requires OS version 7 or higher. Drivers and the RD Service APK need to be downloaded from here to enable Aadhaar biometric check.
17. What should I do if the driver download fails or gets terminated?
If your driver fails to download, then you will have to try the following: ensure your machine meets the drivers' specified requirements, then run Windows update for the needful software updates and also remove every incompatible driver that had been present before re-installation with the right drivers. Then you can always use any other browser and check your internet connection. You can also call us +91 84343 84343
18. What does error code 740 stand for in Morpho devices? What is error code 740 for Morpho devices?
This simply implies that your handset failed to pass the root check. Try unrooting your handset or, more likely, changing your handset.
19. What is the best fingerprint to get for banking and Aeps services?
Morpho MSO1300 E3 L1 is the best fingerprint for banking and aeps service. For more information call us +91 84343 84343
20. Which of the following banks support morpho devices for kiosk banking?
Morpho devices are supportive to many of the banking portals for KYC & various purposes, most banks like PNB, HDFC, BOB, RSCB, and many more which support the kiosk banking solutions.
21. What is error code 730 in Morpho devices?
Error code 730, indicates a capture failure. Try the fingerprint capture again or check if the device is clean and properly aligned.
22. क्या Morpho L1 डिवाइस का ऑफलाइन उपयोग संभव है?
मॉर्फो L1 डिवाइस को आधार प्रमाणीकरण और ईकेवाईसी लेन-देन के लिए इंटरनेट कनेक्शन की आवश्यकता होती है। हालांकि, यह बायोमेट्रिक्स को ऑफलाइन कैप्चर और संग्रहित कर सकता है, लेकिन इसकी सीमाएँ हैं और यह आधिकारिक आधार प्रक्रियाओं के लिए उपयुक्त है।
23. क्या Morpho उपकरण RD Service के लिए मान्यता प्राप्त हैं?
हां, Morpho 1300 श्रृंखला के उपकरण, जैसे कि MSO1300E2 और MSO1300E3 मॉडल, RD सेवा के लिए स्वीकृत हैं। ये उपकरण आधार प्रमाणीकरण और बायोमेट्रिक डेटा कैप्चर के लिए उपयुक्त हैं, और आपको इन्हें बिना किसी परेशानी के इस्तेमाल करने की अनुमति मिलती है

StarTek FM220 U L0/L1 RD Service

1. How to register Startek FM220 device? How to apply RD for ACPL FM220U device?
For RD renewal registration of  Startek FM220 kindly apply by clicking here.
2. How to install Startek FM220 fingerprint scanner?
First, you will have to download the all-in-one driver of Startek FM220U and then Register RD Service.
3. What is the Startek FM220U Customer Care number?
You can reach Radium Box on +91 84343 84343 for Startek FM220U / FM220U L1 installation and RD Related issues.
4. How do L0 and L1 fingerprint scanners differ?
Whereas L0 fingerprint scanners handle encryption and signing of the biometric data on the host device, L1 scanners do this themselves locally on the scanning device before sending to the host.
5. What is the L1 model of Startek FM220U?

Access launched his L1 series of device having model FM220U L1.

6. How do I register my biometric device for Startek FM220?
For RD Services Registration of Startek FM220U / FM220U L1 apply online by clicking here.
7. How much Startek FM220 U costs?
The best rate of FM220U device is available by clicking here.
8. What are the main features of the Startek FM220U?
It has an optical fingerprint sensor with high resolution and stores sensitive information in secure memory. For extra security, this device also supports hardware-based cryptography. The device possesses an IP54 rating thus working well without penetration by dust and water.
9. Which portals Access FM220 supportive?
Access FM220 fingerprint scanner for Digital signature certificate, Aadhar, Apna CSC, NDLM, Digi Locker, Jeevan Parmaan, CSC, etc.
10. What is the storage capacity for fingerprints on the Startek FM220U?
The Access FM220U L1 biometric fingerprint scanner has no data storage and scans fingerprints against the Aadhar database. It uses a CMOS optical reader for fast scanning, including smeared or scarred fingers and is used for enrollment, attendance, retail POS and e-banking, with certifications from FBI-PIV and STQC.
11. How can you test your Startek FM220 device?
Right-click the ACPL FM220 Registered Device Tools, And choose Test Capture from the context menu. In the pop-up message, a small window will appear with a "Capture Finger" button to complete the test.
12. What are the steps to install the Startek FM220U RD Service?
Download the RD Service package and unzip the file in a folder on your computer. Then, open "Setup_FM220" and click the install option. The installation wizard must appear on the screen; just click "Next" and it will guide you through the setup wizard to make sure that the required service is installed nicely.
13. What is the storage capacity for fingerprints on the Access FM220U L1?
The Access FM220U L1 biometric fingerprint scanner has no data storage and scans fingerprints against the Aadhar database. It uses a CMOS optical reader for fast scanning, including smeared or scarred fingers and is used for enrollment, attendance, retail POS and e-banking, with certifications from FBI-PIV and STQC.
14. StarTek L1 डिवाइस के लिए वारंटी अवधि कितनी है? rd-service
वारंटी अवधि विक्रेता और मॉडल के बीच भिन्न होती है, हालांकि यह आमतौर पर 1 से 2 साल के बीच चलती है।
15. What could be causing my Startek scanner to not work with the RD service?
Your Startek scanner will not scan with the RD service if, for example, there is a connection fault in a device, serial number is wrong or outdated software. All you need is that it is properly connected to serial number whitelisting, the Operating System and the browser updated; then add as trusted site and wait for about 8 hours to be autoactivated if all else is fine.
16. What could be causing my Startek scanner to not work with the RD service?
It might be because of connection problems, an incompatible OTG connector, or denied USB permissions. If the scanner is not working with the RD service, then perhaps it's outdated applications, an expired subscription or warranty, or the device is blocked. Make sure that everything is set correctly, including the update required.
17. How can I renew the subscription for my Startek device?
You can renew your subscription through the website rdservice.in by clicking on Subscription/Warranty Extension Payment Details Entry and entering all your details along with making the payment.
18. What does the "No Device with RD Service" message indicate, and how can I resolve it?
This error messages say that your device isn't registered with the RD Service. In order to rectify this, one just needs to register the devices online so that it comes under the registered devices within the RD Service.
19. I encountered an "Internal error" on my Startek device. What should I do?
Problems may be in RD Service start-up or devices are incompatible, and the fault might be from an internal source. Call our support desk  team +918434384343 to solve this problem.

Iritech Irishield MK2120UL Iris Scanner RD Services

1. What is the best price for Iritech RD service? / What is the best price for iritech rd service?
For rd activation of Iritech Irishield MK2120u/MK2120UL dual iris  you need apply online by clicking here.
2. How can I find Irishield MK2120UL/ MK2120U RD Drivers for Windows?
You can find the updated rd service drivers for dual iris scanner iritech irishield MK2120UL /MK2120U for windows from here.
3.What is the price of iris scanner irishield MK2120UL?
For best rate iris scanner irishield MK2120UL please click here.
4. How to apply for rd service renewal?
For rd renewal of Iritech Irishield MK2120u/MK2120UL dual iris  you need apply online by clicking here.
5. How can I find irishield iritech MK2120UL/ MK2120U rd Drivers for Android?
You can find the updated rd service drivers for dual iris scanner iritech irishield MK2120UL /MK2120U for android from here.
6. What is the helpline number of iritech?
For dual iris free technical support please contact-  +91 97026 84343.
7. मैं विंडोज़ के लिए IriShield MK2120UL RD ड्राइवर कहां से डाउनलोड कर सकता हूँ?
आप विंडोज़ के लिए डुअल आईरिस स्कैनर आईरिटेक आईरीशील्ड एमके2120यूएल/एमके2120यू के लिए अपडेटेड आरडी सर्विस ड्राइवर यहां से पा सकते हैं।
8. मैं RD सेवा के लिए अपने Iritech Irishield डिवाइस को कैसे पंजीकृत करूं?
आरडी सेवा को सक्रिय करने के लिए, डिवाइस को केवल OEM द्वारा मान्यता प्राप्त अधिकृत विक्रेताओं या आपूर्तिकर्ताओं से खरीदा जाना चाहिए, और इसका सीरियल नंबर OEM के सर्वर पर सत्यापित होना चाहिए।
9. What should I do if the Iritech Irishield is not recognized? / What should I do if my device is not detected?
If IriShield Iritech is not there scan USB connections and test on different ports Drivers from IriTech web site - Check and verify RD Service Device Manager scans for IriShield it may not show up in which case, it should be updated. And if above doesn't work then reinstall the whole RDService package along with all the extensions by way of IriTech's support guide or call us +91 84343 84343.
10. What is the validity of the RD Service for the Iritech Irishield MK2120UL?
Service R.D validity is that moment when you requested the gadget to wake up to gain access to an aadhaar server. It ranges from 1 year to 3 years depending on the choice made while selecting the option Check your device's rd validity at https://rdservice.in/services/check-validity.
11. What are the benefits of the use of the Iritech Irishield MK2120UL as access control?
IriShield MK 2120UL gives IriTech its superior iris matching, along with the algorithms designed for iris image quality assessments for good quality images and elimination of false positives and maximal true-positive identification rates. The embedded algorithm completes within 0.5 seconds of matching queries against 1,000 stored templates.

Precision Biometrics PB 1000 RD Services

1. How does the RD Service work for the Precision Biometrics PB1000 L1?
The RD Service of Precision Biometric PB1000 L1 uses secure fingerprint authentication by encrypting and signing the fingerprint scans with the timestamp and sends them to the host application. This ensures no further unauthorized access takes place since the device must have been previously registered in the system to identify the users, thus no third-party application could use the sensitive biometric data.
2. What DPI does the PB 1000 scanner have?
The PB 1000 scanner is STQC-L1 compliant with high-quality output, which features a pixel density of 508 DPI, has 8-bit grayscale with 256 levels of grey, and USB 2.0 connectivity in full speed. Identification takes less than 0.8 seconds.
3. क्या Precision PB1000 मॉडल L1 डिवाइस के रूप में उपलब्ध है?
हां, PB1000 L1 डिवाइस उपलब्ध है, जो उच्च स्थायित्व और बेहतर फिंगरप्रिंट इमेजिंग की सुविधा प्रदान करता है।
4. क्या PB 1000 डिवाइस L1 मानकों के अनुकूल हैं?
 हां, PB 1000 डिवाइस L1 मानकों के अनुकूल हैं, जो बायोमेट्रिक डेटा के लिए उच्च सुरक्षा और सटीकता सुनिश्चित करते हैं।

Mantra Iris RD Services

1. RD service recharge valid of Mantra IRIS?
The RD Services recharge is valid for 1 to 3 Years as per the OEM Policy, after that you will require to be renewed every Year. For RD Service recharge or support click here.
2. How do I know if the RD Service is running?
To know the running RD Service status for Mantra Iris, go to Run window and Type “Services” . Once Services windows is open, Check “Mantra RD Service” status is “Running” . If it is not running, please restart by clicking “Restart the service” option in the left side of the panel. To know your running RD Service status , click here. To register the device click here.
3. How do I register my Mantra iris device?
Registering Mantra Iris is very easy. Simply visit here and fill the form with all correct details for registration purposes and within the mentioned timeline the device will get registered under RD Service. To get more details you can contact with support team on toll-free number +91 84343 84343.
4. What is the process to install the Mantra MIS100 V2 RD Service?
Download and install the drivers, attach the scanner and test a scan. You need to register the device on the Management Server. Disable your antivirus during setup. Look for the RD Service in the system tray. Be aware of any expiration messages you get from the Management Server.
5. What is the function of the RD Service in the Mantra MIS100 V2?
The Mantra MIS100 V2's RD (Registered Device) Service allows biometric Aadhaar authentication through secure communication with end-to-end security of biometric data. Besides, it will not offer access to third parties and encrypts and signs each scan of fingerprint with a timestamp, which will allow integration with various applications.

Secugen RD Service

1. What is the Error Code 401 on my SecuGen Hamster PRO 20 AP?
Error Code 401 Meaning Initialization failed for the device. Be sure your device is correctly attached and recognized by the system, and drivers of your device installed properly. Attempt to reconnect your device or try using a different USB port if needed.
2. What are some common error codes and how can they be fixed?
Error code 101: could not detect the device. Solution: It has to do with the way the USB is connected and making sure all the drivers are properly set. Error 202- Fingerprint not recognized. Solution: Position the finger correctly and clean the sensor.  Error Code 303 Driver problem. Fix reinstall or update device drivers.
3. SecuGen Hamster Pro 20 को किस सिस्टम के साथ उपयोग किया जा सकता है?
यह डिवाइस Windows और Android ऑपरेटिंग सिस्टम के साथ संगत है। सुनिश्चित करें कि आपका सिस्टम इन ऑपरेटिंग सिस्टम्स के साथ पूरी तरह से समर्थित है और सभी आवश्यक ड्राइवर और सॉफ़्टवेयर इंस्टॉल हैं।

Morpho RD Services

1. What are the features of the Morpho MSO 1300?
Morpho MSO 1300 This is a mini fingerprint reader that offers optimized capture in its 0.5 x 0.8-inch active area. It detects counterfeit and operates smoothly with Windows and Android. It also allows biometric login under Windows 10. Being an L1 Biometric device, it encrypts the data as well as Morpho advanced Optical Technology. RD service is sold separately.
2. What should I do if I encounter Error Code 311 with my Morpho L1 device?
Error Code 311 indicates nothing wrong is attached to your device. Possibily, this problem is an issue related with the AUA/KUA application. You can contact our help desk at +91 84343 84343 or mail mail@rdservice.in, or to Authority UIDAI support.
3. How do I install the Morpho MSO 1300 RD Service?
Download the software for Windows 10 or 11. It is "plug and play" so installation is easy. For Android, it requires OS version 7 or higher. Drivers and the RD Service APK need to be downloaded from https://rdservice.in/downloads/morpho-drivers to enable Aadhaar biometric checks.
4. What should I do if the driver download fails or gets terminated?
If your driver fails to download, then you will have to try the following: ensure your machine meets the drivers' specified requirements, then run Windows update for the needful software updates and also remove every incompatible driver that had been present before re-installation with the right drivers. Then you can always use any other browser and check your internet connection. You can also call us +91 84343 84343
5. What does error code 740 stand for in Morpho devices?
This simply implies that your handset failed to pass the root check. Try unrooting your handset or, more likely, changing your handset.
6. How do I check Morpho RD's status?
To update the validity/ RD status of Morpho can be accessed by clicking from the check validity section
7. How can I Register a Morpho device?
To get registered for the rdservice, follow the given link and proceed to enable your Morpho MSO1300E / MSO1300E2 / 1300E3 / 1300E3 L1 device. If you have previously submitted the request for the process at RD, you must verify if the internal serial number on your device corresponds with the serial number appearing on the order confirmation email. However, if you do not find a matching serial number, then apply again through clicking here. If the problem is not resolved, please contact us on +91 84343 84343.
8. What is the best fingerprint to get for banking and Aeps services?
Morpho MSO1300 E3 L1 is the best fingerprint for banking and aeps service. For more information call us +91 84343 84343
9. Which of the following banks support morpho devices for kiosk banking?
Morpho devices are supportive to many of the banking portals for KYC & various purposes, most banks like PNB, HDFC, BOB, RSCB, and many more which support the kiosk banking solutions.
10. What is error code 740 for Morpho devices?
It simply means that your handset failed at root check. Try unrooting your handset or just changing it.
11. Significance of error code 730 in Morpho devices?
Error code 730, indicates a capture failure. Try the fingerprint capture again or check if the device is clean and properly aligned.
12. क्या Morpho L1 डिवाइस का ऑफलाइन उपयोग संभव है?
मॉर्फो L1 डिवाइस को आधार प्रमाणीकरण और ईकेवाईसी लेन-देन के लिए इंटरनेट कनेक्शन की आवश्यकता होती है। हालांकि, यह बायोमेट्रिक्स को ऑफलाइन कैप्चर और संग्रहित कर सकता है, लेकिन इसकी सीमाएँ हैं और यह आधिकारिक आधार प्रक्रियाओं के लिए उपयुक्त है।
13. क्या Morpho उपकरण RD Service के लिए मान्यता प्राप्त हैं?
हां, Morpho 1300 श्रृंखला के उपकरण, जैसे कि MSO1300E2 और MSO1300E3 मॉडल, RD सेवा के लिए स्वीकृत हैं। ये उपकरण आधार प्रमाणीकरण और बायोमेट्रिक डेटा कैप्चर के लिए उपयुक्त हैं, और आपको इन्हें बिना किसी परेशानी के इस्तेमाल करने की अनुमति मिलती है

StarTek FM220 U L0/L1 RD Service

1. What are the main features of the Startek FM220U?
It has an optical fingerprint sensor with high resolution and stores sensitive information in secure memory. For extra security, this device also supports hardware-based cryptography. The device possesses an IP54 rating thus working well without penetration by dust and water.
2. Which portals Access FM220 supportive?
Access FM220 fingerprint scanner for Digital signature certificate, Aadhar, Apna CSC, NDLM, Digi Locker, Jeevan Parmaan, CSC, etc.
3. What is the storage capacity for fingerprints on the Startek FM220U?
The Access FM220U L1 biometric fingerprint scanner has no data storage and scans fingerprints against the Aadhar database. It uses a CMOS optical reader for fast scanning, including smeared or scarred fingers and is used for enrollment, attendance, retail POS and e-banking, with certifications from FBI-PIV and STQC.
4. How can you test your Startek FM220 device?
Right-click the ACPL FM220 Registered Device Tools, And choose Test Capture from the context menu. In the pop-up message, a small window will appear with a "Capture Finger" button to complete the test.
5. What are the steps to install the Startek FM220U RD Service?
Download the RD Service package and unzip the file in a folder on your computer. Then, open "Setup_FM220" and click the install option. The installation wizard must appear on the screen; just click "Next" and it will guide you through the setup wizard to make sure that the required service is installed nicely.
6. What is the storage capacity for fingerprints on the Access FM220U L1?
The Access FM220U L1 biometric fingerprint scanner has no data storage and scans fingerprints against the Aadhar database. It uses a CMOS optical reader for fast scanning, including smeared or scarred fingers and is used for enrollment, attendance, retail POS and e-banking, with certifications from FBI-PIV and STQC.

Iritech Irishield MK2120UL Iris Scanner RD Services

1. What are the benefits of the use of the Iritech Irishield MK2120UL as access control?
IriShield MK 2120UL gives IriTech its superior iris matching, along with the algorithms designed for iris image quality assessments for good quality images and elimination of false positives and maximal true-positive identification rates. The embedded algorithm completes within 0.5 seconds of matching queries against 1,000 stored templates.
2. What is the validity of the RD Service for the Iritech Irishield MK2120UL?
Service R.D validity is that moment when you requested the gadget to wake up to gain access to an aadhaar server. It ranges from 1 year to 3 years depending on the choice made while selecting the option Check your device's rd validity at https://rdservice.in/services/check-validity.
3.What should I do if the Iritech Irishield is not recognized?
If IriShield Iritech is not there scan USB connections and test on different ports Drivers from IriTech web site - Check and verify RD Service Device Manager scans for IriShield it may not show up in which case, it should be updated. And if above doesn't work then reinstall the whole RDService package along with all the extensions by way of IriTech's support guide or call us +91 84343 84343.
4. What should I do if my device is not detected?
Other things you need to do to fix the problem of your device failing to be recognized include checking the USB cable by testing it on another device, ensuring whether the drivers of the device have been installed or not, restarting your computer, and connecting the device.
5. मैं RD सेवा के लिए अपने Iritech Irishield डिवाइस को कैसे पंजीकृत करूं?
आरडी सेवा को सक्रिय करने के लिए, डिवाइस को केवल OEM द्वारा मान्यता प्राप्त अधिकृत विक्रेताओं या आपूर्तिकर्ताओं से खरीदा जाना चाहिए, और इसका सीरियल नंबर OEM के सर्वर पर सत्यापित होना चाहिए।
6. मैं विंडोज़ के लिए IriShield MK2120UL RD ड्राइवर कहां से डाउनलोड कर सकता हूँ?
आप विंडोज़ के लिए डुअल आईरिस स्कैनर आईरिटेक आईरीशील्ड एमके2120यूएल/एमके2120यू के लिए अपडेटेड आरडी सर्विस ड्राइवर यहां से पा सकते हैं।

Nitgen eNBioScan C1 (HFDU08) RD Services

1. Why isn't the Nitgen eNBioScan C1 compatible with some applications?
First, you have to check if the application will be compatible or not with Nitgen eNBioScan C1. Then, make sure if the compatibility issue of the application itself creates the problem. If that is your case, then you can go and get in touch with the support team of Rdservice.in about the application for further assistance needed.
2. What could be causing my Nitgen scanner to not work with the RD service?
First, try to check if the RD service is installed and active. Also, check for other RD services if they're on the same port because the conflicts may take place. Try reinstalling the RD service if issues do not end with that step. For additional help, you may contactus +91 84343 84343
3. क्या Nitgen eNBioScan C1 एक से अधिक फिंगरप्रिंट्स को संग्रहित कर सकता है?
हाँ, Nitgen eNBioScan C1 एकाधिक फ़िंगरप्रिंट टेम्पलेट संग्रहीत कर सकता है। यह प्रति उपयोगकर्ता 10 टेम्प्लेट तक का समर्थन करता है, जो इसे एकाधिक फिंगरप्रिंट प्रमाणीकरण की आवश्यकता वाले अनुप्रयोगों के लिए उपयुक्त बनाता है
4. क्या Nitgen Enbioscan में L1 डिवाइस उपलब्ध है?
नहीं, L1 डिवाइस Nitgen enBioScan-C1 (HFDU08) फिंगरप्रिंट स्कैनर के लिए उपलब्ध नहीं है।

Precision Biometrics PB 1000 RD Services

1. How does the RD Service work for the Precision Biometrics PB1000 L1?
The RD Service of Precision Biometric PB1000 L1 uses secure fingerprint authentication by encrypting and signing the fingerprint scans with the timestamp and sends them to the host application. This ensures no further unauthorized access takes place since the device must have been previously registered in the system to identify the users, thus no third-party application could use the sensitive biometric data.
2. What DPI does the PB 1000 scanner have?
The PB 1000 scanner is STQC-L1 compliant with high-quality output, which features a pixel density of 508 DPI, has 8-bit grayscale with 256 levels of grey, and USB 2.0 connectivity in full speed. Identification takes less than 0.8 seconds.
3. क्या Precision PB1000 मॉडल L1 डिवाइस के रूप में उपलब्ध है?
हां, PB1000 L1 डिवाइस उपलब्ध है, जो उच्च स्थायित्व और बेहतर फिंगरप्रिंट इमेजिंग की सुविधा प्रदान करता है।
4. क्या PB 1000 डिवाइस L1 मानकों के अनुकूल हैं?
हां, PB 1000 डिवाइस L1 मानकों के अनुकूल हैं, जो बायोमेट्रिक डेटा के लिए उच्च सुरक्षा और सटीकता सुनिश्चित करते हैं।

Mantra Iris RD Services

1. What is the Features of Mantra MIS100 V2?
Advanced High-Resolution CMOS Sensors; Distance Sensing and Focus Analysis Technology It supports JPEG2000 Compression for iris images. It has 1.0 LP /mm over 10 pixels /mm of Pixel Resolution; Auto Capture; Quality check in less than 2 seconds Compliant with IEC standards and RoHS Connects over USB 2.0, including support for both Windows and Android operating systems.
2. What are the benefits of the use of the MIS100 Iris as access control?
Among the significant merits of the MIS100 Iris include accuracy and reliability with resistance to spoofing. It is at minimum possible contact by users. The enhanced security will probably be the one the robust method of authentication is made available since it is just too tough to bypass.
3.What is the process to install the Mantra MIS100 V2 RD Service?
Download and install the drivers, attach the scanner and test a scan. You need to register the device on the Management Server. Disable your antivirus during setup. Look for the RD Service in the system tray. Be aware of any expiration messages you get from the Management Server.
4. What is the function of the RD Service in the Mantra MIS100 V2?
The Mantra MIS100 V2's RD (Registered Device) Service allows biometric Aadhaar authentication through secure communication with end-to-end security of biometric data. Besides, it will not offer access to third parties and encrypts and signs each scan of fingerprint with a timestamp, which will allow integration with various applications.
5. What is the storage capacity for fingerprints on the Mantra MIS100V2?
Mantra MIS100V2 It is an iris scanner for identity applications, access control, and UID authentication. ISO/IEC 19794-6 images have high resolution CMOS sensor; there is fast auto-capture and supports Windows and Android.

Mantra - L1 Aadhaar Enabled Biometric Attendance System

1. What are the key features of the Mantra - L1 system?
Durable touch screen, advanced biometric features, real-time attendance tracking, compatibility with Aadhaar authentication, and robust software support
2. Is the Mantra - L1 system easy to install and use?
Yes, the system is designed for easy installation and user-friendly operation
3. Does the Mantra - L1 system require any special maintenance or servicing?
Regular maintenance is recommended to ensure optimal performance, but no special servicing is required
4. How does the MBAS20 work?
The MBAS20 uses biometric authentication (fingerprint)  to verify the identity of individuals. It records attendance in real-time and sends reports to the Aadhaar server.
5. What are the key features of the MBAS20?
Advanced biometric authentication, scratch-resistant touch screen, 7-inch LCD display, 4G/3G/GPRS/Wi-Fi/Ethernet connectivity, GPS, 4000 mAh battery, and robust software support.
6. Can the MBAS20 be used for other applications besides attendance tracking?
Yes, it can be used for access control, timekeeping, eKYC processes, and more.
7. Why are some fingers difficult to scan for Aadhaar Enabled Biometric Attendance System ?
There are several reasons why some fingers might be difficult to scan: Finger was not properly registered Finger is too dry, oily or dirty Fingerprint is too callused, cut or scabbed Finger is not at the correct position Finger has not been registered The optical scanner is dirty, under direct sunshine or strong light  
8. How much RAM does MBAS20 have?
MBAS20 has 2GB RAM + 16GB Flash memory for efficient data storage. For Aadhaar enabled attendance systems, this can be used as standalone wall mounted device.
9. Are MBAS10 and MBAS20 secure?
 MBAS10 and MBAS20 systems provide secure access control, making them great for government offices and businesses. With simple setup, strong build, and full software support, these devices ensure dependable performance and better security for managing your staff.

SafeNet USB eToken for Digital Signature Certificate - Aladdin

1. What is SafeNet driver?
The SafeNet drivers allow you to enable code signer authentication. Once enabled, SafeNet pops up before you sign code and requires you to enter your password to verify that you are the actual singer.For more details visit
2. What is SafeNet eToken?
SafeNet eToken is a portable two-factor USB authenticator with advanced smart card technology. Certificate-based technology generates and stores private keys, passwords, and digital certificates inside the protected environment of the smart card chip.
3. How to Enable Your SafeNet Token?
Start the SafeNet authentication client tool on your computer, click the gear icon in the top-right corner to access the advanced view, right-click your token (which might have a different name) and select ‘initialize token. Choose configure all initialization settings and policies, and then create a new password for your token. For further assistance, call +91 84343 84343

Driver for Radium Black Box USB GPS for AADHAAR

1. What is the black box USB GPS for Aadhaar?
Specifically designed to improve Aadhaar verification processes. Ensures accurate location tracking with minimal errors.is features a durable build for reliable operations. They provide seamless integration with both Android and Windows systems. it meets international data standards for secure Aadhaar applications. Adheres to standards for trustworthy performance and consistent accuracy in GPS data.
2. What are the Features of the Black Box USB GPS for Aadhaar?
Particularly, it's designed for accurate verification of Aadhaar. They ensure that price location tracking with minimum errors. This device is built with a durable structure for reliable use. The USP GPS chip is compatible with both Windows systems through USB. the Adhares to the international data standard for secure Aadhaar applications. It meets the required standards for trustworthy performance and accuracy.

Jeevan Pramaan Software for Windows Desktop/Android

1. Which RD service is associated with the Jeevan Pramaan?
RD is Called Registered Device Services, The Jeevan Pramaan is associated with the RD of aadhaar authenticated biometric devices. This service enables pensioners to submit their digital life certificates virtually. It eases the process of verification and ensures timely pension disbursement.
2. What type of pension service is Jeevan Pramaan?
Jeevan Pramaan is a digital service that utilizes the biometric system for pensioners. This service is accessible to pensioners from the central government, state government and many other government organisations.

Epass / HYP2003 Token Driver

1. What is the default pass ePass token?
Except input in the box, most of the other operations are disabled. Default password is 12345678. If you still facing issue while connecting- call us +91 843438343
2. What is the Function of ePass2003?
The ePass2003 is a Security device that is used for two elements. It serves several purposes. they provide an extra layer of security by requiring both a physical device and a PIN for access, which allows the creation and authentication of digital signatures, for document transactions. This facility secures access to networks, systems, and applications, they confirm user identity to protect against unauthorized access and fraud. 
3. How to Update My ePass 2003 Auto Token?
Remove the existing ePass2003 setup from your system, download and install the upgraded version of e-pass, and obtain the ePass-update-application. download and install the updated driver file inside the token if needed. Then remove the old version of the cash software  from your system and install the new version of the cash software

mToken driver Download

1. What is mToken CryptoID?
mToken- CryptoID is a two-factor portable USB token that features smartcard technology. Its certificate-based technology generates and stores credentials, such as private keys, passwords and digital certificates within the protected environment of the smart card chip.

Mantra Driver Download for MFS 100 Software - Windows

1. How to install Mantra MFS100?
How to install Mantra MFS100? To install Mantra MFS100 first you need to install driver of the device from here. Download the Client Service Driver from the Resources section  and then Connect the Mantra MFS 100 biometric device to your computer. Run the downloaded file as an administrator. Click on "Next" to proceed to Installation. Click on Install to install the Client Service. To buy a new device you can visit our e-commerce website for your biometric related requirements.
2. How to download Mantra MFS100 driver for windows?
Download the Mantra RD Service Package for Windows,then open the folder and click on the “Mantra MFS100 Driver” to run under administrative privilege. Click here to download the same.
3. How to download the mantra MFS 110 driver?
To download the Mantra MFS 110 driver you may need to visit our website by clicking here. You can also download the related driver and software of this device from here.
4. How to download the Mantra MFS 110 RD driver for android?
You can download the Mantra MFS110 android driver and other RD service related software from Radium Box. This website provides all kinds of biometric related solutions.
5. How to configure mantra MFS110 RD service?
After installing RD Service, the "Config Mantra MFS110 RDService" shortcut will appear on the desktop and in "All Programs." Enter the username and password if proxy authentication is required; otherwise, leave it blank. Upon receiving the "OK" message for Test Proxy, click "Save Proxy."

Download Moserbaer Token 64 Bit

1. How do I install the Moserbaer crypto token driver?
To install the Moserbaer crypto token driver, download the latest driver from here, then run the setup file and follow the on-screen instructions to complete the installation. Ensure the token is connected to your computer during installation.
2. How to download Moserbaer token 64 Bit ?
To download the Moserbaer Token 64-bit drivers, visit our official website www.radiumbox.com .install the latest drivers for your operating system from here

Precision PB ABAS 100 (PB400) Scanner RD Service Software for Android

1. What is a PB ABAS 100 (PB400) scanner?
The PB ABAS 100 (PB400) RD Service Software for Android securely capture fingerprints as per UIDAI 2.0, ensuring reliable performance for biometric authentication.

A1 Pahal PVC Card Printer Software

1. What does a PVC card printer do?
A PVC card printer is also known as a plastic card printer, which is used for durable plastic ID cards using a unique technique. These printers are available in many different models from different manufacturers, each providing a wide range of features to meet diverse printing needs.

WD WatchData ProxKey Update Software

1. How to update WD Proxkey?
To update the WD ProxKey, you need to visit the official website, download the latest software update for the device, and follow the instructions provided for installation. Make sure the device is connected during the update process. for more details click here
2. What is Watchdata Proxkey Used For?

Watch data PROXKey is a small, easy-to-use, that offers an affordable option for virtual security, provides strong digital signatures for various applications and ensures for authentications of scour virtual financial transactions.

3. What is the Default Password for Proxkey?
If you can't find the WD Proxkey tool, download and install it from here radiumbox.com, open the WD Proxkey Tool. click on ‘change user PIN’ on the right side of the default user PIN (12345678). Input your desired new User PIN (e.g.’87654321) and click ‘confirm’ or ‘save’.

Trust Key Etoken

1. How to install trust key?
 To install the Trust Key, download and install, the necessary drivers from our official website www.radiumbox.com , then plug the device into your computer's USB port. Follow the on-screen instructions for setup and authentication.
2. What is trust key Etoken?
The TrustKey eToken is a secure USB-based device used for digital signatures and authentication. It stores digital certificates and private keys, providing secure access to online services and ensuring data integrity during transactions,for more information about download and drivers visit

UIDAI Aadhaar Operator Supervisor Examination Form

1. How can i get UIDAI Aadhaar Operator Supervisor Examination Form?

For UIDAI Aadhaar Operator Supervisor Examination Form kindly download by clicking here.

2. What is the qualification for the UIDAI exam?
To work as an Aadhaar Enrolment or Update Operator/Supervisor, you need to pass the UIDAI certification exam and have a minimum qualification of 12th pass. However, Aanganwadi/Asha workers can also apply for the CELC Operator certification having 10th pass qualification.
3. What are the passing marks for the UIDAI exam?
There’s no specific “passing mark” for the UIDAI exam. Instead, candidates for ECMP Operator cum Supervisor need to score atleast 55 or more marks out of 100 to get certified.
4. What is the Aadhaar Operator Exam?

The Adhaar Certification Exam is Organised by the Unique Identification Authority of India (UIDAI). It recruits candidates for operator or supervisor roles. this exam is conducted online and is a computer-based exam, it covers a wide range of topics,  to certify and evaluate candidates for positions related to adhaar operations. Learn more

5. What is the Role of an Aadhaar Operator?
Confirm that the details in the supporting documents match the information on the Aadhaar update and enrolment process. Authenticate documents by using QR codes or other online verification procedures before proceeding with the enrolment process.

Download PAN Form 49A (pdf)

1. What is Form 49A for a PAN card?
This form 49A is an application, this application is used to request the issuance of a Permanent Account Number (PAN). know more
2. How to Complete Your PAN Card Application Online?
To complete your PAN card Application online, go to the UTI official website. Click on click to apply for a PAN Card, choose the category of your dependency, Select  ‘Apply for new PAN Card (Form 49A), and follow the instructions to fill out and submit your PAN card Application online. Click here to fill out your form 49A.

Download PAN Card Data Correction/ Changes Forms

1. What is PAN Card Data Correction/ Changes Forms?
For any upgrade in existing PAN details, the applicant is require to fill out the form with the required details, tick the checkbox on the left margin next to the address you want to use communication and then follow the submission steps provided to your update request. 
2. What are the steps to download a PAN card correction form?
Visit the Income Tax Department or the PAN service provider,  Navigate the section for the PAN card service or forms, select the ‘PAN Card Data Correction Form’ or a similar option from the list of available forms, and then click the download link to save the to your device, Fill out the form with the necessary information, then follow the guidelines to submit the completed form either virtually or by email, as required, Download the form in easy steps from here.

DGFT EXIM Digital Signature Form

1. What is DGFT Exim (Export and Import ) digital signature form?
DGFT (Directorate General of Foreign Trade) Digital signature certificate is basically a class 2 / class 3 digital signature for DGFT specially for EXIM Organization who are having import export code (IEC) in india. 
2. What is the purpose of DGFT digital signature?
When using the DGFT website to perform online transactions, a DGFT DSC guarantees legal compliance. Data Security: DSC protects the confidentiality and integrity of data by authenticating and encrypting it. The possibility of data manipulation or change during transmission is removed with this certificate.
3. How to acquire a DGFT virtual Signature?
To acquire a DGFT virtual signature, visit the DGFT website and select ‘Login’.after this process enter your username, password, CAPTCHA code and then login. Click on ‘My Dashboard’ and choose ‘View and Register DSC’ After this process you have to click on ‘Register New DCS’ to complete the process. Click here to get a digital signature in a few steps
4. Is a Separate DSC Needed for DGFT?

Sure, a separate digital signature certificate (DSC) is required for DGFT transactions. They use encryption and decryption processes to secure data, nearly impossible to alternate documents during the transaction on the DGFT portal. To ensure that all verification exchanged remains valid and unaltered.

Radium Box GPS RBG 01 Aadhaar Driver

1. What is GPS RBG 01 Aadhaar Driver?
The GPS RBG 01 Aadhaar Driver Software, is designed to integrate GPS  Functioning in the Aadhaare verification system, The Adhaar GPS enables accurate location data captures. It works with GPS hardware for Adhaar, which facilitates location data transmission for authentication.

Digital Signature CCA Root Signature 2014

1. What is the role of CCA in digital signatures?
CCA is called the Office of Controller of Certifying Authorities (CCA) and oversees the issuance of certificates exclusively to Certifying Authorities (CAs). These CAs, in turn, issue Digital Signature Certificates (DSCs) to end-users. To obtain a DSC, you must contact an accredited CA accredited by the CCA.
2. How do I download my digital certificate?
Once you have registered your ID after that you will get an email with your application code and a download link for your virtual Certificate. Click on the link to utilize the website, enter your NIE, name, and code, and then Agree to the privacy policy to complete the download. Download the certificate easily from here.

Radium Box UTI PAN Online Utility

1. What is the Utility of a PAN Card?
Serves as a Critical document for maintaining and filing taxes. They act as valid proof of identity for various purposes. It is required for opening a bank account. It is necessary for investing in mutual funds. it is needed when we apply for a credit card.

Mantra MFS 100/110 L1 RD Service Recharge

1. What to do if Mantra MFS100 fails to authenticate fingerprint?
Please check if your fingerprint sensor is clean and in position. You might have to re-register fingerprints. Check if there are upgrades that may improve the functioning of your device.
2. What is the function of the RD Service in the Mantra MFS 110 L1?
MFS 110 L1 RD This is a biometric-based Aadhaar authentication with the Registered Device concept of UIDAI. UIDAI has mandated only allowed to have registered biometric device authentication in the recent authentication and ekyc API documents.
3. What are the main features of the Mantra MFS 110 L1?
Mantra MFS 110 L1 has rugged high-resolution optical sensors that speed up multiple-operating system authentication with fingerprint authentication. It has an auto-finger detection feature for dust and water, resistant to an IP54 rating. This device meets domestic and international standards, such as that observed by the FBI, including PIV-071006.
4. Can a mobile fingerprint scanner be utilized for Aadhaar card biometrics?
The mobile Fingerprint can not Scan the Aadhaar card biometric, The Applications based on the Aadhaar can never use the built-in fingerprint scanner given with smartphones. Any images and or give access to other applications were not provided by this scanner. To access the fingerprint scanning to be connected to the device to store the data and the image.
5. How can I ensure that my L1 device is UIDAI standards compliant?
Make sure your L1 device is certified by UIDAI and update its firmware and software regularly to maintain compliance
6. What is the validity of the RD Service for the Mantra MFS 110 L1?
Rd service validity is the period where you applied to the device to be active to access aadhaar server. It varies from 1 year to 3 years,  depending upon the option chosen. To check the rd validity of your device visit https://rdservice.in/services/check-validity
7. What should I do if I encounter Error Code 211 / 152 in Mantra MFS110 L1 ?

Error Code 211 / 152 : Nothing is wrong with your gadget; probably the problem comes from the AUA/KUA application. For this problem, you may contact our support number at +91 84343 84343 email mail@rdservice.in or contact the authority support of UIDAI to get proper guidance.

8. What are the steps to install the Mantra MFS 110 L1 RD Service?
Download the latest drivers and ensure your system is compatible with Windows 10 or 11. Then check the prerequisites, right-click the setup file, and click "Run as administrator." If you are upgrading from version 1.0.3 to 1.0.4, you will need to download the appropriate setup files. After installing the RD Service, it will prompt for firmware verification.
9. What is the validity of the RD Service for the Mantra MFS 110 L1
Rd service validity is the period where you applied to the device to be active to access aadhaar server. It varies from 1 year to 3 years,  depending upon the option chosen. To check the rd validity of your device visit https://rdservice.in/services/check-validity
10. What operating systems can work with the Mantra MFS 110 L1 drivers?

Mantra MFS 110 L1 USB Fingerprint Scanner supports Windows and Android To install the client service driver for Windows, download the driver and attach the device to your computer. Then see to it that the client installs with administrative rights, click on "Next", then "Install".

11. What are Error 1001 or -215 in Mantra MFS100, and how to fix them?
For error -215 or error 1001 you have to register your device, Click here or contact us at +91 84343 84343.
12. आरडी सेवा के लिए मंत्रा 100/110 कैसे ragister करें?
मंत्रा एमएफएस110 के लिए आरडी सेवा सक्रिय करने के लिए, आवेदन करने के लिए यहां क्लिक करें। यदि पंजीकृत है, तो सुनिश्चित करें कि आपके डिवाइस का सीरियल नंबर ऑर्डर पुष्टिकरण ईमेल में दिए गए सीरियल नंबर से मेल खाता हो। किसी भी बेमेल के लिए, पुनः आवेदन करें। अधिक सहायता के लिए, +91 97026 84343 पर कॉल करें।
13. मैं मंत्रा आरडी सेवा की स्थिति कैसे जांच सकता हूं?
एक बार आरडी सेवा स्थापित हो जाने पर, यूएसबी डिवाइस कनेक्ट करें। आरडी सेवा "आपका उपकरण उपयोग के लिए तैयार है" अधिसूचना प्रदर्शित करेगी। अपने आरडी ऑर्डर की स्थिति की यहां जांचें

Access AST300 L1 Single Fingerprint Biometric Scanner

1. What does the L1 fingerprint device do?
The L1 fingerprint device implements optical technology in the provision of quality fingerprint scanning, hence effectively capturing details even from dusty or rough fingers. It is tailored for applications in law enforcement, IT security, border control, and national identification systems.
2. Is the AST300 compatible with both Windows and Android?
Yes, it does, which means that AST300 supports both Windows and Android; thus, you will be able to work with it on devices of both systems.

BioID BioPalm

1. What is BioID BioPalm?
The bioId BioPalm technology is the compact upgraded and lightest Livescan system and is fully compliant with the FBI’s IAFIS Appendix F specification in the industries of Forensic analysis, kiosk integration and suspect inclusion.

Integrated Biometrics Curve Fingerprint

1. What does an integrated biometric identification system (IBS) do?

An IBS, or integrated biometric identification system, is doing the image verification; it means a known image is compared to a submitted one for assessment. It also does identification, which means matching a captured image against several images in a database.

2. For what application does the IB Curve fingerprint scanner provide an ideal solution?
The IB Curve provides perfect security for identification and authentication in both fixed and mobile environments. It provides a very suitable fit for various applications requiring reliable fingerprint matching, such as IT security, mobile biometrics, and secure access control. It is also easy to integrate, provided that it is implemented together with Radium Box for performance optimization.

Integrated Biometrics Kojak PL Fingerprint

1. What can Integrated Biometrics Kojak scan for fingerprints?
This Kojak fingerprint reader is capable of reading up to four flat fingerprints and one rolled fingerprint at one time. The High-Performance LES LES technology provides high-quality pictures and deals easily with conditions such as dry or dirty fingers.
2. What is the advantage of the IP65 rating for the Kojak fingerprint reader?
The IP65-rated Kojak fingerprint reader is robustly designed to protect against dust and water. It can, therefore, emit reliable performance in tough environments, as it is suitable for different kinds of demanding applications. Download the driver to ensure easy integration and functionality.

Integrated Biometrics Watson Mini Fingerprint

1. What is the Watson Mini Fingerprint Scanner used for?
The intended purpose of the Watson Mini is to scan high-quality fingerprint images with the security application in mind. It will be well-suited for applications targeting access control, biometric verification, and identity management requirements because of the assured delivery of consistent and precise results.
2. Is the Watson Mini Portable and Durable?
Yes, the Watson Mini is compact and rugged, hence highly portable and resistant to tough conditions. It suits both office use and the field without latex performance wherever it might be required.

SecuGen Hamster IV Fingerprint

1. How do I install the Hamster IV driver?

Download the most recent driver from the radiumbox.com and follow the install process to make your fingerprint reader work with your computer using it at best performance.For any further installation support call us- +91 84343 84343

SecuGen iD-USB SC Fingerprint

1. What is the SecuGen iD-USB SC?

SecuGen iD-USB SC is a USB 2.0 optical fingerprint scanner that incorporates a smart card reader module. Featuring high-quality biometric capture and dual-factor authentication, the combination of fingerprint identification with smart card functionality ensures secure access.

2. How can I set up a SecuGen device?

Just download from the radiumbox and install the driver, connect to a USB port, and enrol and configure using the SecuGen software or your application. A test scan should be carried out in order to know whether it works properly.

Suprema BioMini Combo Fingerprint

1. What is the Suprema BioMini Combo Fingerprint Scanner?
It is a high-security fingerprint scanner with top-notch recognition technology and a compact design for secure identification and authentication.
2. How can I install the driver for the Suprema BioMini Combo Fingerprint Scanner?
Run an installer after downloading the latest driver from the Suprema website. From there, just connect the scanner to your computer, and setup will be complete.

Xperix BioMini Slim 2 Fingerprint

1. What is the Xperix BioMini Slim 2 Fingerprint?
Xperix BioMini Slim 2 Fingerprint: This is a slim, compact fingerprint scanner with either advanced optical or capacitive technology for capturing high-resolution fingerprint images. It connects a variety of applications to secure access and biometric identification by fusing portability with reliability.
2. How does the Xperix BioMini Slim 2 Fingerprint work?
It captures the fingerprint image by using optical or capacitive sensors. Further, the images obtained are changed into digital templates which later on match with the stored templates for authentication to identify a user with a high degree of accuracy.

Xperix RealScan-G1 Fingerprint

1. What is Xperix RealScan-G1 Fingerprint?
The Xperix RealScan-G1 fingerprint scanner is a high-resolution fingerprint scanner for very accurate biometric authentication. This is able to combine the sophisticated imaging technique with strong performance. Therefore, it may suit critical security applications and/or detailed fingerprint analyses.
2. How does the Xperix RealScan-G1 Fingerprint Work?
RealScan-G1 yields detailed images of fingerprints through high-precision optical or capacitive sensors. These are digitized and matched against stored templates in a database to verify or identify individuals with accuracy.

Bluprints Smart Thermal Printer Series | Pragati

1. What is Pragati economy 2000?
The smallest and most portable, the Pragati Economy 2000 is a mobile thermal printer. Light and easy to carry, it's an ideal on-the-go solution. Ensures high-speed printing performance: print rate up to 100mm per second, one of the fastest in this class.
2. How Does the Pragati 2000 work?
The Pragati 2000 captures a fingerprint, processes it to create a biometric template, and then verifies it against stored data to log attendance perfectly and also securely.
3. What is the Pragati Regular 2600?

The Pragati Regular 2600 is a high-capacity thermal printer designed to operate continuously for a long time period. It includes a powerful 26000mAh battery for extended performance. Durability and reliable performance make the high-volume printing go well through it, especially in high-demanding environmental conditions.

4. What is the battery life of the Pragati Regular?
Pragati Regular has a 2600mAh battery that ensures long-lasting performance, suitable for extended printing sessions without interruption.

BluPrints SAMPANN Thermal Printer Series

1. What does the Bluetooth feature in Unnati Premium do?

In the special feature of Bluetooth technology in Unnati Premium, you can eliminate the wires and communicate with other devices with Bluetooth technology through the wireless connection which avoids the use of physical cables. It assists in easy data sharing and gadget connection and makes the products more user-friendly and adaptable.

2. Is the Unnati printer reliable?

Yes, the Unnati printer is mostly regarded as the best option as it is known to work well and is also very durable. It has attributes that are made to meet the different printing needs efficiently. For the most accurate assessment, it is advisable to check user reviews and ratings that apply to the model you are interested in.

3. What is Unnati, and how does it function?

Unnati is a brand or product line. If it's a printer, it works by using specific printing technology to produce high-quality prints efficiently. For detailed functionality, refer to the product manual.

4. Where can I buy Unnati Ultra Premium?

You can purchase Unnati Ultra Premium from Radiumbox at best rate in India.

5. How do I connect the Sampann Regular 2600mAh to my device?

To connect the Sampann Regular 2600mAh, enable Bluetooth on your device and pair it with the printer, or connect it via USB using the provided cable. Consult the user manual for additional setup details.

6. Can the Sampann Regular 2600mAh connect to mobile and desktop devices?

Yes, the Sampann Regular 2600mAh can be used with both mobile and desktop devices via Bluetooth or USB connections.

BluPrints Unnati Premium & Ultra Premium Thermal Printers

1. What does the Bluetooth feature in Unnati Premium do?

In the special feature of Bluetooth technology in Unnati Premium, you can eliminate the wires and communicate with other devices with Bluetooth technology through the wireless connection which avoids the use of physical cables. It assists in easy data sharing and gadget connection and makes the products more user-friendly and adaptable.

2. Is the Unnati printer reliable?
Yes, the Unnati printer is mostly regarded as the best option as it is known to work well and is also very durable. It has attributes that are made to meet the different printing needs efficiently. For the most accurate assessment, it is advisable to check user reviews and ratings that apply to the model you are interested in.
3. What is Unnati, and how does it function?
Unnati is a brand or product line. If it's a printer, it works by using specific printing technology to produce high-quality prints efficiently. For detailed functionality, refer to the product manual.
4. Where can I buy Unnati Ultra Premium?
You can purchase Unnati Ultra Premium from Finacle at best rate in India.
5. How do I connect the Sampann Regular 2600mAh to my device?

To connect the Sampann Regular 2600mAh, enable Bluetooth on your device and pair it with the printer, or connect it via USB using the provided cable. Consult the user manual for additional setup details.

6. Can the Sampann Regular 2600mAh connect to mobile and desktop devices?

Yes, the Sampann Regular 2600mAh can be used with both mobile and desktop devices via Bluetooth or USB connections.

BluPrints Utkarsh Regular & Utkarsh Premium

1. What is the BluPrints Utkarsh Regular?

The blueprints Utkarsh Regular is a type of thermal printer known for its reliability and high-quality performance. It is designed for various printing needs, offering features such as fast printing speeds and easy connectivity options.

2. Does the BluPrints Utkarsh Regular work with Windows and Android devices?

Yes, the BluPrints Utkarsh Regular is compatible with both Windows and Android devices, making it versatile for various printing needs across different platforms.

3. What is the Utkarsh Ultra Premium?

The Utkarsh Ultra Premium is a top-tier product aimed at increased performance and quality. It has been equipped with advanced features that are different from the standard models. Navigate to the official product description for particulars.

4. What are the main features of Utkarsh Ultra Premium?

The key features of the Utkarsh Ultra Premium include high-resolution printing, advanced connectivity options (such as Bluetooth and USB), a long-lasting battery, and a rugged design suitable for demanding environments. It is designed to deliver superior performance and reliability.

Dual Iris Scanner IriUniverse-Two

1. What is the IriUniverse-Two Dual Iris Scanner?
IriUniverse-Two It is a binocular iris scanner that captures high quality images of both iris at the same time. It is designed for biometric registration and can be used for applications such as Aadhaar, voter registration, Issuance of identity documents Enforcement of e-KYC law.
2. How does the IriUniverse-Two work?
IriUniverse-Two It uses advanced iris capture technology to scan both pupils simultaneously in seconds. It creates images that comply with ISO standards.
3. Is iris scanning safe?
Yes, iris scans are safe as they do not have any negative effect on your health. 
4. What are some challenges of iris recognition?
Iris detection can be affected by environmental conditions such as low light or strong sunlight. This can lead to potential verification errors.
5. What is the purpose of the iris scanner?
Iris recognition is an automatic biometric recognition method. By capturing unique patterns within the surrounding ring-shaped area The pupils of each eye It is considered a highly reliable and accurate recognition method. It has a very low false match rate.
6. Can the Sampann Regular 2600mAh connect to mobile and desktop devices?

Yes, the Sampann Regular 2600mAh can be used with both mobile and desktop devices via Bluetooth or USB connections.

HP KM160 Wired Mouse and Keyboard Combo

1. What is the warranty on HP KM160 combo?
The HP KM160 Wired Mouse and Keyboard Combo comes with a standard manufacturer warranty of 3 years, ensuring reliable performance and customer support.
2. Is a wired mouse and keyboard better?
Wired mice and keyboards provide consistent and lag-free performance, making them ideal for gaming, work, or environments where uninterrupted connectivity is crucial.
3. How do I connect my mouse and keyboard to my HP laptop?
Simply plug the USB connectors of the HP KM160 mouse and keyboard into your laptop's USB ports. The devices will auto-configure, requiring no additional drivers or setup.
4. क्या वायर्ड माउस और कीबोर्ड बेहतर होते हैं?
हां, वायर्ड माउस और कीबोर्ड स्थिर और बिना लैग के प्रदर्शन प्रदान करते हैं, जिससे यह गेमिंग, ऑफिस वर्क और निरंतर कनेक्टिविटी के लिए उपयुक्त विकल्प बनते हैं।
5. What are the specifications of the HP KM160 combo?
Ergonomic keyboard with 12 function keys. Optical mouse with adjustable DPI settings (800/1200/1600). USB connectivity for plug-and-play convenience. Durable and stylish design, suitable for home and office use.
6. How does the HP KM160 compare to wireless options?
The HP KM160 offers reliable, uninterrupted connectivity without needing batteries, unlike wireless options. It's more affordable and ideal for users who prefer plug-and-play functionality.
7. Where can I buy the HP KM160 Wired Mouse and Keyboard Combo?
You can purchase the HP KM160 combo from the Radium Box website, which offers free shipping and best price in India. Check here for current offers and availability. Authentic Product Express Store Pickup Secure Payment Easy Return And Exchange